Mohammad Shahbazuddin

Handled SAP BASIS activities like SUM Upgrades, Backups/ Restores, & Kernel Upgrade

SMTP configuration. And good knowledge on mail triggering issues.
Performed the DB Refresh activity, pre and post activity.
Performed Patch upgrade activity by using SPAM and SUM.
SNOTE Implementation and before implementing the doing prerequisites as per the Note.
Troubleshooting the errors and issues.
Virtual Host creation in SICF. Creation of Application in default host and External aliases.
Client creation and Administration.
Background job scheduling and monitoring.
Scheduled the backups at HANA Studio and DB13, also scheduled the backup retention at HANA Cockpit.
RFC Connection creation and troubleshooting the issues.
Performed SSL Certificate import in STRUST.
Monitoring the SM51, SM59, AL08, SM12, SM13, DB01, DB02, ST22, SM21, SM58 and Disk space monitoring and taking the appropriate actions. Daily health check- ups
Worked on SAP service marketplace like creating S User, registering a Developer & Object keys and maintained OSS connections.
Raising SAP Incidents and Customer Service Request. And coordinating with the SAP team on raised SAP Incidents and Customer Service request.
Responsible for user Management using su01& Mass user maintenance, Central User Administration CUA, Roles & Authorization management, Global / Derived Roles and Activity groups and generating the Profiles.
Having extensive experience on PFCG, SUIM, SU01, PFUD, SU10, and SU24
Roles authorization and as per the SU53 Screenshot providing the missing Object values.
Perform reconciliation of user master record and roles using PFUD and SUPC.
Broad experience in maintaining single, composite, and derived roles using Profile Generator.

Very good knowledge of producing and analysing reports in SAP using SUIM,
And security related tables AGR*, USR* etc.
Independently troubleshooting complex security authorization related problems using SU53, ST01 and SUIM, also used SUIM to generate various reports for audit monitoring.
Monitoring critical authorization periodically and background jobs like S_DEVELOP, S_PROGRAM, S_USER_GRP, and S_USER_PRO.
Releasing and importing Transport requests using SE01 and SE10.

Worked on Service Now ticketing tool to resolve the issues & problems in different kinds of Sap Security modules.

Transport requests release and import. Analyzed system logs, system traces, workload and ABAP dumps.
Good knowledge on ESS/MSS Portal.
Creating users in ESS/MSS user profile and assigning roles.
Raising SAP Incidents and Customer Service Request. And coordinating with the SAP team on raised SAP Incidents and Customer Service request.
Creating, maintaining SAP printers, Spool administration.
Password reset / locking & unlocking of users.

• Providing 24x7 Support.
• Performing system health check-ups on daily, weekly and monthly basis and generating reports.
• Work process administration and monitoring.
• Background Jobs administration and monitoring.
• Solving Day to Day issues to end users.
• Worked on Import all activity in transport management system.
• Have good experience on troubleshooting in TMS related issues
• Performing Client copies like Local Client Copy, Remote Client Copy and Client Export and Import.
• Performing transports across Landscape and monitored transport logs.
• Checking the system logs and ABAP Dumps for errors and clearing the core dump files in work directory.
• Handling Authorization issues.
• Monitoring the performance of servers.
• Monitoring the database and administration of the database table spaces and adding the Table space.
• Monitoring the lock entries and removing the entries that are all running for long period.
• Creating RFC connections and monitoring RFC Connections.
• Contributed to the documentation for the various tasks that were performed for daily monitoring and support activities.
• Creation of Users, deletion of users, Roles and Authorization concept.
• System copy from Production system to Quality System.
• Scheduled jobs in background to clean-ups old dumps and background jobs.
• Monitored table space growth, daily Archive log, online backups and offline backups.
• Project 1: Client: TATA communication LTD Role: SAP Basis Consultant Duration: October 2020 – June 2022.