Mohammad TARIQUE
New Delhi
Summary
Dynamic Senior Advisor with a proven track record at Concentrix Daksh India Pvt Ltd, recognized for outstanding performance and client appreciation. Expert in analytical problem-solving and team collaboration, effectively managing claims and ensuring compliance. Proficient in MS Excel, demonstrating a metrics-driven approach to achieve business objectives.
Overview
10
10
years of professional experience
Work History
Senior Advisor
Concentrix Daksh India Pvt Ltd
Gurgaon
09.2015 - Current
- Handling claim requests for mediation and arbitration on a daily basis.
- Ensure the claims are handled, managed, and closed accurately and timely.
- Forward emails for invoices or NSAs to Cigna's vendors by analyzing and verifying the checkpoints.
- Managed the support team to ensure effective guidance and assistance for new teams within the line of business.
- Participate in training programs and stay updated on industry best practices and regulatory requirements.
- Have a successful and excellent record in the previous accounts, such as Amazon and Cigna.
- Maintain the confidentiality of sensitive customer information, and protect customer privacy
- Appreciated by clients for sincere participation in meetings and QA huddles.
- Collaborated with cross-functional teams to ensure processes align with business objectives.
- Acknowledged by management for exhibiting outstanding performance
Education
Bachelor of Science - Mechanical Engineering
Maulana Azad College of Engineering And Technology
Bihar, India02-2012
Skills
- Excellent analytical and problem-solving skills
- Good written and verbal communication
- Positive mindset
- Team collaboration
- Inquisitive and metrics-driven
- MS Excel, Word, and PowerPoint
- Time management
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Affiliations
- Sports and fitness
- Reading novels
- Travelling
Timeline
Senior Advisor
Concentrix Daksh India Pvt Ltd
09.2015 - Current
Bachelor of Science - Mechanical Engineering
Maulana Azad College of Engineering And Technology
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