Mohammad Zahid

• Manage international customer accounts, including order processing, shipment coordination, and resolution of inquiries.
• Collaborate with logistics, production, and finance teams to ensure seamless execution of export orders.
• Negotiate contracts with international clients, maximizing profitability and maintaining customer satisfaction.
• Conduct market research to identify new business opportunities and target markets.
• Prepare sales reports, forecasts, and presentations for senior management, providing actionable insights into performance.

• Facilitated import and export activities, ensuring compliance with international trade regulations.
• Managed inventory and warehouse operations, optimizing space utilization and minimizing costs.
• Prepared key documentation, including invoices, bills of lading, and packing lists.
• Coordinated customs clearance processes using Mirsal II and other tools.
• Enhanced operational efficiency by streamlining logistics workflows.

• Delivered exceptional customer service to enhance sales and customer retention.
• Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
• Handled high-margin sales, boosting overall store performance.
• Maintained inventory accuracy and ensured store compliance with visual merchandising standards.

Degree Awarded by Euclea Business School, France

Economics and English Literature as Subsidiary subjects.