Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Personal Information
Academic And Professional
Timeline
Generic
MohammadArshad Salim Patel

MohammadArshad Salim Patel

Ahmedabad

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Customer Representative

VI
AHMEDABAD
09.2023 - Current
  • Working As an Customer Representative in VI Since Sep 2023
  • Handled difficult or emotional customer situations with empathy and professionalism.
  • Maintained accurate records of customer interactions using company software systems.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.

Relationship Manager

HDFC ERGO
AHMEDABAD
08.2021 - 08.2022
  • Worked As an Relationship Manager in HDFC ERGO Since Aug 2021 to Aug 2022
  • Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
  • Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.

C.C.E

Digicall Pvt Ltd
AHMEDABAD
11.2015 - 07.2021
  • Worked As an Store Manager In Airtel Since Nov 2015 to July 2021.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

C.C.E

Airtel
AHMEDABAD
01.2014 - 09.2015
  • Worked As C.C.E In Airtel 121 (Customer Care Support) Prepaid For 9 Months.
  • Worked As C.C.E In Airtel Dealer Helpdesk Prepaid 3 Years.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Utilized various software and tools to streamline processes and optimize performance.

Education

B.Com -

Bhavan's Sheth R.A. College of Arts And Commerce
Ahmedabad
01.2012

H.S.C. -

G.H.S.E.B
01.2009

S.S.C -

G.S.E.B
01.2007

Skills

  • Customer service
  • Relationship management
  • Data entry
  • CRM software
  • Sales support
  • Client onboarding
  • Problem solving
  • Active listening
  • Team collaboration
  • Effective communication
  • Time management
  • Product knowledge
  • Relationship building

Languages

  • Hindi
  • English
  • Gujarati

Hobbies and Interests

  • Playing & Watching Cricket
  • Outing With Friends
  • Playing Video Games

Personal Information

  • Date of Birth: 07/11/93
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Academic And Professional

S.S.C, G.S.E.B, 2007, H.S.C., G.H.S.E.B, 2009, B.Com, Gujarat University, 2012, CCC, Basic Knowledge, Ms Office, Internet

Timeline

Customer Representative

VI
09.2023 - Current

Relationship Manager

HDFC ERGO
08.2021 - 08.2022

C.C.E

Digicall Pvt Ltd
11.2015 - 07.2021

C.C.E

Airtel
01.2014 - 09.2015

B.Com -

Bhavan's Sheth R.A. College of Arts And Commerce

H.S.C. -

G.H.S.E.B

S.S.C -

G.S.E.B

Similar Profiles

CREATE PROFILE
MohammadArshad Salim Patel