Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
LANGUAGE
HOBBY
Others
Timeline
Generic

Mohammad Kashif Siddiqui

KANPUR

Summary

Results-driven Technical Services Manager known for high productivity and efficient task completion. Have specialized skills in project management, network security, and cloud computing solutions. Excel in leadership, problem-solving, and communication, ensuring successful team collaboration and client satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Technical Services Manager

Natraj JCB
Jhansi
03.2024 - 04.2025
  • Made technical suggestions regarding modifications to documentation, product performance, and failure analysis.
  • Monitored service calls to observe employees demeanor, technical accuracy and conformity to company policies.
  • Managed and provided technical support to internal and external customers.
  • Assisted in developing strategies for improving customer service levels.
  • Created product technical updates for systems that are returned for repair.

Education

Bachelor of Technology - Mechanical Engineering

Bundelkhand University
Jhansi, Uttar Pradesh
06-2023

Intermediate Certificate - Physics, Chemistry, Maths

Prabhat Public School
Kanpur, India
05-2018

Matric -

Guru Nanak Public School
Kanpur, Inida
05-2016

Skills

  • Technical documentation
  • Customer support
  • Failure analysis
  • Service call monitoring
  • Product updates
  • Customer relationship management

Certification

  • Internship at "Carriage and Wagon Workshop" Norther Central Railway.

Else

-Gained knowledge about the different types of freight wagons and their manufacturing.

-Types of processes used to prepare those accessories and parts.

-About the clearance provided on the wheels and other opposite-faced parts to prevent the damage during wear and tear.

-Types of Welding ( Arc welding and Pressure welding) used to prepare the parts.

  • Minor project at University on "Nanotechnology".
  • Major project at the university on 'Agro-Drone' use to ease the irrigation method

Else

-Prepared and formulated a drone that measures the fertility of soil by measuring the contents of Nitrogen, Phosphorus, and Potassium through the NPK sensor.

-Accessories used are NPK(Nitrogen, Phosphorus, Potassium) senso, , Breadboard,

Arduino nano, Battery, Max modbus module, OLED Display.

  • E- certificate at ASDC for "Basics of Automobile".

Accomplishments

  • NATIONAL SERVICE SCHEME(NSS)

LANGUAGE

  • HINDI(MOTHER TONGUE)
  • ENGLISH(IELTS B2)
  • GERMAN(BEGINNER)

HOBBY

  • TRAVELLING
  • COOKING

Others

  • AutoCAD(Basic)

Timeline

Technical Services Manager

Natraj JCB
03.2024 - 04.2025

Bachelor of Technology - Mechanical Engineering

Bundelkhand University

Intermediate Certificate - Physics, Chemistry, Maths

Prabhat Public School

Matric -

Guru Nanak Public School
Mohammad Kashif Siddiqui