Mohammad Miraan Qureshi
Baba Demb, Khanyar, Srinagar, J&K
Summary
To rise and grow in a competitive environment, to prove my competitive worth and to be asset of an organization. To be part of Growing and Dynamic organization with vision, commitment and utilize my Proven ability to manage multiple projects and prioritize tasks to meet deadlines.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Process Associate
IGT Solutions
Gurugram (Remote)
02.2024 - 08.2024
- Analyzed customer feedback to identify areas of improvement in customer retention programs.
- Assisted with onboarding process for new customers by providing guidance on product features, pricing structures.
- Implemented rewards program initiatives designed to encourage repeat purchases from loyal customers.
- Maintained records of all customer interactions and transactions in CRM system.
- Monitored customer purchase patterns, preferences, and behaviors to better understand the needs of our customers.
Civil Site Engineer
Falcon Engineering Projects Pvt Ltd
Srinagar
01.2024 - 07.2024
- Provided guidance to contractors regarding best practices for completing civil engineering tasks.
- Analyzed survey reports, maps, drawings, blueprints, aerial photography, and other topographical or geologic data to plan projects.
- Assisted in the preparation of plans, specifications, reports and cost estimates for construction activities.
- Prepared progress reports outlining the status of ongoing construction activities.
- Prepared technical drawings detailing the layout of buildings, roadways, parking lots and other structures.
- Conducted field inspections to assess the quality of workmanship and materials used in construction projects.
- Tracked project status through steps and complied with safety regulations and design requirements.
- Supervised execution of contracts and prepared invoices for projects.
Civil Site Engineer
Falcon Engineering Projects Pvt Ltd
Srinagar
09.2019 - 12.2021
- Provided guidance to contractors regarding best practices for completing civil engineering tasks.
- Analyzed survey reports, maps, drawings, blueprints, aerial photography, and other topographical or geologic data to plan projects.
- Assisted in the preparation of plans, specifications, reports and cost estimates for construction activities.
- Prepared progress reports outlining the status of ongoing construction activities.
- Prepared technical drawings detailing the layout of buildings, roadways, parking lots and other structures.
- Conducted field inspections to assess the quality of workmanship and materials used in construction projects.
- Implemented quality control procedures to ensure the highest standards of construction.
Senior Associate
Urban Company
New Delhi (Remote)
03.2020 - 08.2021
- Identified opportunities for upselling additional products or services based on customer needs.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed positive relationships with customers through friendly interactions.
- Maintained accurate records of all new hire documentation in compliance with applicable laws and regulations.
Education
Bachelor of Engineering - Civil Engineering
SSM College of Engineering
Baramullah, J&K12-2023
Three Years Polytechnic Diploma - Civil Engineering
SSM College of Engineering
Baramullah, J&K 08-2019
Secondary School Examination - General Subjects
Oak Hill Institute of Education
Srinagar, J&K 01-2016
Skills
- Excellent Communication
- Adaptability
- Team Management
- Reliability
- Strategy Development
- Time management abilities
- Effective Communication
- Problem-solving abilities
- Teamwork and Collaboration
- Adaptability and Flexibility
- Crisis Management
- Persuasion techniques
Certification
- 6 Months Diploma in Computer Applications.
- Auto Cad Certified (2D/3D).
Languages
English
First Language
Urdu
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Kashmiri
Proficient (C2)
C2
Accomplishments
- Student of the Year 2023, SSM College of Engineering.
- President Student Council 2023, SSM College of Engineering.
- Vice- President Student Council 2022, SSM College of Engineering.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Auto cad
Excel
Ms office
Interests
Field work
Construction works
Administrative works
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork from home optionWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsTimeline
Process Associate
IGT Solutions
02.2024 - 08.2024
Civil Site Engineer
Falcon Engineering Projects Pvt Ltd
01.2024 - 07.2024
Senior Associate
Urban Company
03.2020 - 08.2021
Civil Site Engineer
Falcon Engineering Projects Pvt Ltd
09.2019 - 12.2021
Bachelor of Engineering - Civil Engineering
SSM College of Engineering
Three Years Polytechnic Diploma - Civil Engineering
SSM College of Engineering
Secondary School Examination - General Subjects
Oak Hill Institute of Education
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