Dynamic Area Manager with 12 years of experience driving exceptional growth and operational excellence in the financial services sector. Expertise in team management, strategic planning, and portfolio management has resulted in consistent achievement of business growth and collection targets across multiple branches. Proven ability to enhance customer satisfaction through effective service delivery and comprehensive training programs, fostering a high-performance culture. A collaborative leader, dedicated to optimizing branch processes, and empowering teams to excel in a competitive market. High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.