MOHD SHAVEZ KHAN
LUCKNOW
Summary
Banking professional highly successful at account and branch management. Extensive knowledge of banking products and services as well as business development and marketing. Personable leader with impressive customer service skills.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
BRANCH MANAGER
ICICI BANK
Malihabad, India
04.2023 - Current
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Increase Asset Book of Branch by 40% along with deposit increment of 33% in FY 23-24
- Increased branch profitability by 94% in FY 23-24
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Focus on Customer 360 and only focus towards affluent customer acquisition.
- Trained staff properly over product knowledge and compliance to Prevent any fraud at branch level.
Branch Manager
ICICI BANK
PALIA KALAN, INDIA
12.2021 - Current
- Major focus towards working Capital and assets for Long term NII
- Increased Branch GL by 25% in FY 22-23
- Profit of Branch Increase by 40% in FY 22-23
- Asset book grown by 34% in FY22-23 and create a record of doing Jewel Loan of over 1 cr continuously for 4 months
- Build synergy between different Products RM and Extract Max Output from Team
- Generate fee income through third party products(LI, MF, GI, Demat Accounts)
Branch Sales Manager
ICICI BANK
LAKHIMPUR KHERI, INDIA
07.2017 - 12.2021
- Managed branch sales, customer service, finances, and recordkeeping
- Sales team handled of 5 branches which is 17 sales officer
- Trained new sales representatives on sales strategies and processes to reduce process gaps.
- Increased branch revenue by [20]% by Cross selling different products
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs
- Increased sales through effectively training employees, closely monitoring regional and local markets and managing inventories
BRANCH SALES MANAGER
ICICI BANK
HISAR, INIDA
07.2017 - 07.2019
- Managed branch sales, customer service, finances and recordkeeping.
- Manage NCA business of 4 branches handled total team size of 17 sales officers
- Generate NII by building NCA book
- Generate Operating Profit from team by Selling third party Products
- Major Focus towards asset Business for long term NII
- Resolved customer complaints to maintain high level of satisfaction.
- Worked directly with customers and associates to handle internal and external complaints and objections.
Education
SCIENCE AND MATHS - HIGH SCHOOL
CITY MONTESSORI SCHOOL
LUCKNOW 03.2006 - 05.2007
INTERMEDIATE - SCIENCE AND MATHS
CITY MONTESSORI SCHOOL
LUCKNOW 05.2008 - 05.2009
Bachelor of Science - Electrical, Electronics And Communications Engineering
SRMGPC
LUCKNOW 06.2010 - 06.2014
PGDB - BANKING AND FINANCE
MANIPAL UNIVERSITY
BANGALORE 10.2016 - 10.2017
Skills
Team Management with 7 yr of Expertise
Customer Service
Coaching and Mentoring
Sales expertise
Relationship building
Certification
IRDA CERTIFIED
Timeline
BRANCH MANAGER
ICICI BANK
04.2023 - Current
Branch Manager
ICICI BANK
12.2021 - Current
IRDA CERTIFIED
01-2021
AMFI CERTIFIED
01-2021
BRANCH SALES MANAGER
ICICI BANK
07.2017 - 07.2019
Branch Sales Manager
ICICI BANK
07.2017 - 12.2021
PGDB - BANKING AND FINANCE
MANIPAL UNIVERSITY
10.2016 - 10.2017
Bachelor of Science - Electrical, Electronics And Communications Engineering
SRMGPC
06.2010 - 06.2014
INTERMEDIATE - SCIENCE AND MATHS
CITY MONTESSORI SCHOOL
05.2008 - 05.2009
SCIENCE AND MATHS - HIGH SCHOOL
CITY MONTESSORI SCHOOL
03.2006 - 05.2007