MOHAMMAD YUSUF SHAIKH
TEAM LEADER
Nadiad,GJ
Summary
Warehouse operations professional coordinating people, pace, and 3+ team handoffs per week in fast-moving environments. Supports the Warehouse Supervisor direction by organizing shifts, keeping workflow steady, and maintaining clear communication across the team. Draws on courier-station operations to support accurate movement of goods and on-time completion.
Overview
16
16
years of professional experience
Work History
Team leader
Reliance Jio mart
01.2024 - 01.2026
- Processed 100 orders per day while coordinating team tasks and maintaining steady store operations.
- Manage the team work and handle the team as per the situation of load and communication trough team and finish the work smooth and steady as soon as possible
- Directed daily team activities to keep work moving smoothly during busy periods.
- Communicated store priorities clearly to staff to support consistent service and task completion.
- Scheduled shifts and adjusted coverage based on store demand and staff availability.
- Checked stock levels regularly and flagged shortages for timely replenishment.
Courier station operater
Amazon
01.2021 - 01.2024
- Coordinated parcel handoffs with drivers and station staff to support timely outbound dispatches.
- Checked incoming shipments against station records to confirm accuracy before sorting and staging.
- Communicated delivery updates clearly to customers and internal teams throughout the workday.
- Supported team members during peak volume by handling overflow tasks and urgent station requests.
- Recorded parcel status updates accurately to support tracking and internal coordination.
- Reconciled stock records with physical counts to catch missing or misplaced parcels.
- Handled pressure situations calmly to keep service consistent during busy courier windows.
- Followed station procedures carefully to support safe and consistent daily operations.
T.O manager
Reliance life insurance
01.2015 - 01.2017
- Coordinated daily team activities to keep customer service and operations running smoothly.
- Supported team members with guidance on customer interactions and workplace communication standards.
- Maintained shift schedules and coverage plans to support consistent daily staffing.
- Monitored customer concerns and escalated recurring problems for timely internal review.
- Coordinated with colleagues to keep customer requests moving through the proper process.
- Prepared routine status updates for supervisors and team members.
- Recorded customer feedback and shared patterns with the team for process improvement.
- Reviewed daily workflow priorities to keep tasks organized during busy periods.
T.O manager
Ap tech computer classes
01.2012 - 01.2015
- Led daily team coordination to keep tasks aligned and customer service standards consistent.
- Handled customer concerns professionally and guided issues toward timely resolution.
- Managed daily operations to support smooth service delivery and reliable classroom or office workflow.
- Reviewed inventory levels and flagged shortages before they disrupted work.
T.O manager
BMA
01.2010 - 01.2012
- Coordinated customer communication to resolve routine issues promptly and maintain a professional service experience.
- Supervised daily team activities and provided direction during busy periods to support steady operations.
- Monitored inventory levels and flagged shortages before they affected customer orders or store flow.
- Handled customer concerns calmly and kept conversations focused on practical solutions and follow-up.
Skills
The way of communication towards the customer and to handle the pressure situation and proper team work team leadership
Customer communication
Team leadership
Shift scheduling
Customer issue resolution
Inventory control
Order processing
Stock reconciliation
Timeline
Team leader - Reliance Jio mart
01.2024 - 01.2026
Courier station operater - Amazon
01.2021 - 01.2024
T.O manager - Reliance life insurance
01.2015 - 01.2017
T.O manager - Ap tech computer classes
01.2012 - 01.2015
T.O manager - BMA
01.2010 - 01.2012