Summary
Overview
Work History
Education
Skills
Languages
Certification
Awards and Recognition
Timeline
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Yami Ilangovan

Yami Ilangovan

Hyderabad,TG

Summary

Operational Manager with over 11+ years of experience in US Healthcare - Medical Coding. Excellent reputation for Quality analysis, identifying trends, standardizing practices and improving the overall process flow. Have successfully transitioned various projects with smooth operation of production and quality. Facilitate communication between management and stakeholders.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Service Delivery Manager

Cognizant Technology Solutions
05.2024 - Current
  • Handling Anesthesia Project
  • Established a culture of continuous improvement, encouraging team members to share ideas for process enhancements.

Coding Manager

Inventurous Knowledge Solutions
12.2020 - 01.2024
  • Managing 2 projects of Denial Management.
  • Performing coding quality reviews and tracked, trended and managed coding quality performance.
  • Participating in hiring and training coding team.
  • Implemented best practice standards in coding resulting in substantial reduction of denials and rejections.
  • Analyzing denial trends and identifying appropriate coding methodology to generate revenue.

Management Trainee to Assistant Manager

Optum Global Solutions
10.2015 - 04.2020
  • Managed a team overseeing hiring, training, and professional growth of employees.
  • Monitored employee performance and enacted improvement plans.
  • Successfully transitioned four projects (two multi-specialty and two ED projects)
  • Trained new medical coders for ED specialty and ICD-10.
  • Collaborated with onshore partners to address any issues related to client software and for updates.
  • Established new SOP to streamline workflow for new hires.

Senior Medical Coder

Optum Global Solutions
12.2013 - 09.2015
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Resourcefully used various coding books, procedure manuals and on-line encoders.
  • Actively participated in ICD -10 transition and ensured team quality
  • Attended AAPC seminars to help and support team in new updates
  • Acted as SME Clarifying doubts and address daily team query

Medical Coder

Apollo Health Street
11.2010 - 12.2013
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Used E-code to assign procedure and diagnostic codes to patient records for billing purposes.
  • Trained in both facility and professional.

Education

Master of Science - Biotechnology

Sengunthar Arts And Science College
Tiruchengode
04.2009

Bachelor of Science - Biotechnology

Pondicherry University Community College
Pondicherry
04.2007

Skills

  • Operational improvements
  • Quality Management & Assurance
  • Staff training and development
  • Team Leadership
  • Collaboration
  • Risk mitigation planning
  • Analytical and Critical Thinking
  • Problem-Solving Abilities

Languages

English
Professional Working
Tamil
Native or Bilingual
French
Elementary
Telugu
Limited Working

Certification

  • Certified Professional Coder CPC - AAPC
  • Certified Outpatient Coder COC - AAPC
  • Certified Emergency Department Coder CEDC - AAPC

Awards and Recognition

Inspiring Excellence (Annual Award) - best team and manager for the year 2016

Best Enterpriser entrepreneur (Annual Award) - best individual contributor for the year 2013

People Champion Award - best manager award for Q2 2017

Team Spirit and Excellence Award - best team award for Q3 & Q4 2017

Star and Venus awards - best individual Contributor for various months

Timeline

Service Delivery Manager

Cognizant Technology Solutions
05.2024 - Current

Coding Manager

Inventurous Knowledge Solutions
12.2020 - 01.2024

Management Trainee to Assistant Manager

Optum Global Solutions
10.2015 - 04.2020

Senior Medical Coder

Optum Global Solutions
12.2013 - 09.2015

Medical Coder

Apollo Health Street
11.2010 - 12.2013

Master of Science - Biotechnology

Sengunthar Arts And Science College

Bachelor of Science - Biotechnology

Pondicherry University Community College

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Yami Ilangovan