Mohammed Abdul Raffay
Hyderabad
Summary
IT professional with 9 Years of experience working in a highly-critical, production environment. Strong technical and organizational skills, with an all-time focus on system availability and customer satisfaction. In-depth knowledge and understanding of SAP installations and upgrades, configuration, administration, and troubleshooting.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
Work History
SAP Basis Consultant
Innova Solutions | Verizon (Client)
05.2023 - Current
- SAP Installations using SWPM
- SAP HANA HA Cluster Setup and Performed Failover Testing on Cloud Environment Microsoft Azure.
- Performed Kernel Upgrades
- EWA & TPO report analysis with the help of SAP vendor in calls when needed.
- Taken care of OS Setup for both DB & Application server installation.
- Knowledge on BTP Administration
Senior SAP Basis Consultant
Kyndryl | Schneider Electric
09.2021 - 05.2023
- Digital SNote Configuration.
- SAP System Refresh of ECC systems.
- Analyzing and working on EWA recommendations.
- ST-PI and ST-A/PI Patch Update using SPAM/SAINT
- Installing SAP license.
- Printer configuration and troubleshooting
- Troubleshooting on customer-raised issues.
- Troubleshooting on JAVA Portal Issues.
- HANA DB
- Stop and Start of Hana Database.
- SAP HANA Client upgrade.
- Triggering File system Backup and Snapshot backup using HANA studio on a daily basis.
- Collection of RTE & Full Diagnosis information Dumps.
- SAP HANA Refresh.
- SAP HANA DB 2.0 SPS 05 Installation on Azure VM.
- Perform HANA System Replication.
- HANA cockpit Installation, Monitoring & Managing DB on it.
SAP Basis Consultant
IBM
01.2018 - 08.2021
- System Monitoring and Health Checks.
- Performed Kernel upgrades.
- Parameter Addition and Profile Administration
- Client creation, Administration, and Client copy.
- Downloaded and applied SAP Notes.
- Troubleshooting of SAP application performance issues and RCA preparation.
- DR Exercise – Recovering and starting Prod systems in DR Bubble.
- Importing Mass Transport requests using scripts from OS level and other from SAP level using STMS_IMPORT.
- Manually adding Co & Data Files to Import buffer and importing the Transport request.
- Opening and closing production Clients for customers to perform required changes.
- Setting Up Operation Modes.
- Configured and monitored the Background jobs in the System.
- Opening connections to SAP system in the service marketplace as per requirement.
- Monitoring file system utilization and taking proactive measures like housekeeping and adding space with necessary approval to avoid system hung due to space issues.
- Installing SAP license.
- Printer configuration and troubleshooting
- Troubleshooting on customer-raised issues.
- Troubleshooting on JAVA Portal Issues.
- ORACLE DB
- Table Space extension using BRTOOLS
- Table Space extension with resize option when maximum data files count exceeded.
- Table backup using BRTOOLS.
- Table move from One Tablespace to the Other.
- Triggering Archive & Full Backup using BRTOOLS.
- Table Re-org using BRTOOLS.
- Index Rebuild and Enabling compression using BRTOOLS.
- Analyzing and working on TPO recommendations.
SAP Basis Consultant
IBM
01.2017 - 12.2017
- Resolved day-to-day incidents.
- Performed Kernel upgrades for SAP servers.
- System Monitoring and Health Checks.
- Stop and Start of SAP systems during maintenance activities
- Downloaded and applied SAP Notes.
- Provided SAP Basis Support for existing production ECC, PI, and BW Landscapes.
Associate Technical Operations (Incident Manager)
IBM
03.2015 - 12.2016
- Facilitated resolution of high-risk incidents by coordinating with cross-functional teams, ensuring timely response and minimal impact to customers.
- Developed and maintained comprehensive incident management program and emergency operating procedures, in collaboration with solution and stream teams.
- Implemented automation and dashboard solutions to improve incident tooling and user communications, resulting in increased reliability and efficiency of incident response processes.
- Led cross-functional teams in incident resolution and root cause analysis, ensuring timely response and minimal customer impact.
- Followed & Implemented ITIL standard procedure.
Education
Master of Technology (M.Tech) - Electrical Power Systems
JNTU
01.2011 - 04.2013
Bachelor of Technology - Electrical and Electronics Engineering
JNTU
01.2007 - 04.2011
Skills
SAP Net Weaverundefined
Certification
SAP Certified Technology Consultant - SAP S/4HANA System Administration
Disclaimer
I hereby declare that all the details given above are true to the best of my knowledge and belief.
Timeline
SAP Basis Consultant
Innova Solutions | Verizon (Client)
05.2023 - Current
Senior SAP Basis Consultant
Kyndryl | Schneider Electric
09.2021 - 05.2023
SAP Basis Consultant
IBM
01.2018 - 08.2021
SAP Basis Consultant
IBM
01.2017 - 12.2017
Associate Technical Operations (Incident Manager)
IBM
03.2015 - 12.2016
Master of Technology (M.Tech) - Electrical Power Systems
JNTU
01.2011 - 04.2013
Bachelor of Technology - Electrical and Electronics Engineering
JNTU
01.2007 - 04.2011
SAP Certified Technology Consultant - SAP S/4HANA System Administration
SAP Certified Technology Associate - SAP HANA Cloud Provisioning and Administration
Microsoft Azure Fundamentals Certified (AZ-900)
Azure for SAP Workloads Specialty Certified (AZ-120)
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