Mohammed Adhinan

• Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
• Trained employees in essential job functions.
• Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
• Initiated plans to improve customer relations, quality standards, and service efficiency.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Achieved results by working with staff to meet established targets.

• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Established and maintained positive relationships with vendors to determine product availability and quality.
• Analyzed past sales data and team performance to develop realistic sales goals.

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• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed efficient cash register operations.
• Used in-store system to locate inventory and place special orders for customers.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
• Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.