Mohammed Akbar Biabani

• Manage multiple outlets (shisha lounges, burger shops, and a coffee shops).

• Handle daily operations, P&L, cost control, and menu engineering.

• Lead procurement, warehouse, and inventory processes.

• Train and motivate staff to deliver high-quality service.

• Coordinate with Finance, HR, and Marketing for smooth operations.

• Reduced wastage by 25% and delivery errors by 40%.

• Improved food quality and consistency through standard recipes and training

• Key Achievement's
• Led menu development and engineering initiatives to ensure brand consistency, quality, and profitability across all outlets
• Collaborated with chefs and kitchen teams to standardize recipes, control food cost, and introduce new, high-margin dishes
• Implemented seasonal menu updates and innovative concepts based on market trends and customer feedback
• Monitored menu performance through sales analysis, optimizing offerings to maximize revenue and reduce wastage

• Oversaw operations of 16 Convenience Stores in Dammam and Al Hasa.
• Handle daily operations, P&L, cost control.
• Managed team of 110 professionals, fostering high motivation and performance.
• Ensured adherence to company standards and policies across all locations.
• Handled cash flows, customer service desks, colleague rotas, holidays, and staff training.
• Enhanced customer service by engaging with customers and resolving issues promptly.
• Established grocery chain in 2022 to deliver seamless shopping experiences.

• Managed portfolio of 18 convenience stores, overseeing operations, sales, and customer service.
• Handle daily operations, P&L, cost control,
• Developed strategies that drove sales growth, achieving 20% revenue increase in first quarter.
• Conducted regular store visits and audits to ensure compliance with company policies.
• Coordinated with marketing to execute promotional campaigns, driving foot traffic and sales.
• Trained and mentored store managers and staff to enhance customer service skills.
• Analyzed sales data and market trends to identify opportunities for improved performance.
• Implemented cost-saving measures that resulted in 10% reduction in operating expenses.

• In overall charge of busy store's operations.
• Submission of Operation visit report on weekly basis.
• Discussing with team members on daily stores side items, Upselling, Extra Target in Written.
• Closely focusing on Sales Comparison weekly comparing with budget and last year.
• Submission of Operation visit report weekly.
• Daily SIC's weekly meeting to discuss store wise budget Vs actual achievement numbers.
• Monitor performance indicators, highlighting trends and analyzing causes of unexpected variances in store wise monthly inventory, providing insights and decision-making support to the business.
• Weekly products assessment report (Quality- availability- selling performance).
• Improve performance by evaluating processes to drive efficiencies.
• Analyze complex financial information and reports to provide accurate and timely financial recommendations to management for decision making purposes.
• Costa Coffee is a British coffeehouse chain which is a subsidiary of The Coca-Cola Company.

• Greet customers, present menus, discuss items, suggest promotions, and take accurate orders
• Prepare and serve beverages/food per recipes; operate coffee equipment and POS system
• Process payments (cash/credit/debit); pack coffee beans and display merchandise
• Maintain hygiene, clean workspace/machinery, and ensure stocked stations
• Monitor/order inventory; complete opening/closing duties