Mohammed Akram

• Handling Multi Cloud
• Providing end to end delivery on Transmission and Transformation
• Designee, Deployment/Implementation.
• Defined cloud architecture for both hybrid and non-hybrid cloud solutions.
• Recommended design changes to production systems in response to changing business process, capacity, risks and performance requirements.
• Maintained and built VMs and containers through Azure portal, terraform and Bicep
• Planned, researched and designed solutions in support of strategic plans or clinical and business requirements.

• Internal
• Creating and managing Virtual Machines, Data Disk, Storage Account, and Monitoring
• Re-sizing VM as per the client requirements by taking proper downtime
• Proficient in recommendations on services to use for optimal performance and scale, as well as provision, size, monitor, and adjust resources as appropriate
• Monitoring system performance statistics like storage, CPU utilization and network bandwidth utilization
• Having proficiency in using Azure Portal, ARM templates, cloud infrastructure, storage
• Hands-on expertise in deploying Azure Monitoring, Storage, Load Balancer, and Traffic Manager
• Good Knowledge in Data Copy between on-premises and Azure copy using AZ copy and Storage Explorer
• Improving service level in IT services, ensure that all calls are closed within the SLA.

SAP Storage Project

• Handling Storage platform with EMC & NetApp Storage
• Performed a detailed health check including OS and Hardware component analysis of Storage
• Suggesting alternatives to improve & enhance the services standards and carrying out review of systems to further improve quality
• Improving service level in IT services, ensure that all calls are closed within the SLA and take remedial actions to avoid recurring events / failures
• Able to prioritize tasks and workloads in order of importance
• Track record of delivering results with deadline
• Collaborating with various internal and external stakeholders for day-to-day operational work
• Interacted with various Teams and groups along with the underlying protocols and Technologies and in turn communicate with Customers, FE, and ASM round the Globe regarding the implementation and the Best Practices for Troubleshooting
• Collaborated and consulted with Engineering and Core teams for issues that require their analysis and research.

• Configure and install various network devices and services (e.g., routers, switches)
• Perform network maintenance and system upgrades and security configurations
• Monitor performance and ensure system availability and reliability
• Monitor system resources utilization, trending, and capacity planning
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
• Trouble shooting network issues and network devices and hardware failure
• Identified and fixed recurring network problems
• Diagnosed problems and escalated with vendors and sought part replacement
• Written, reviewed, and executed changes in network documents
• Monitored and Managed tickets Queue by prioritizing tasks
• Projects, (DRDO), Odisha