Summary
Overview
Work History
Education
Skills
Personal Information
Timeline

Mohammed Ali

Business
Denkanikottai, Hosur

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Professional, Team Player providing an effective leadership with focus on total organizational growth, improvement, coordination and effectively manage operations, supervise teams and ability to control cost. Well versed in the field of Customer Service, Administration, Facility Management, Computers and Marketing with 15+ years of experience in different industries as Media, Manufacturing, Maintenance, Property Development, Verification and Business.

Overview

20
20
years of professional experience
7
7
years of post-secondary education

Work History

Manager of Operations

AJ.BJ Furniture And Electronics
06.2018 - Current
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Enhanced team productivity by providing effective training programs and performance management systems.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Sr. Executive Operations

AEGIS Ltd
10.2017 - 04.2018
  • Cultivated culture of continuous improvement by promoting open communication channels for feedback from all levels within organization and external parties.
  • Strengthened stakeholder relationships with regular communication, resulting in improved alignment on strategic initiatives.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Admin Executive

Sterling Estates Private Limited
01.2014 - 08.2017
  • Developed sales strategies to achieve short and long-term sales revenue objectives.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Oversaw mergers and acquisitions activities contributing significantly to overall company growth.
  • Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
  • Improved employee retention rates by fostering a positive work environment and offering professional development opportunities.
  • Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
  • Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Located bottlenecks to streamline existing processes.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interviewed, recruited and trained new onboarding candidates.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.

Executive Managing Assistant

Emirates Aluminium
11.2007 - 11.2013
  • Implemented process improvements that streamlined daily tasks, increasing overall department efficiency.
  • Adapted quickly to new software tools and technology upgrades for seamless integration into daily work routines.
  • Demonstrated leadership capabilities through effective delegation of tasks while also offering support when needed.
  • Optimized workflow processes that led to increased productivity levels across entire team.
  • Delivered exceptional customer service by promptly addressing inquiries, resolving issues, and maintaining open lines of communication.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked with Vice President Operations assisting daily correspondences.

Maintenance Management Supervisor

Saudi Oger Limited
05.2005 - 05.2007

Team Leader

The Times of India Call Center
12.2003 - 04.2005

Education

MBA in Operations Management -

Sikkim Manipal University
01.2012 - 04.2014

Bachelor of Computer Applications (BCA) - undefined

TNOU University
01.2008 - 04.2010

Enterprise Software Engineering Diploma (ESED) - undefined

Gates Academy
01.1999 - 04.2001

The Diploma in Office Management - undefined

Davar's College of Commerce
01.2003 - 05.2003

Skills

Communicationundefined

Personal Information

  • Citizenship: Indian
  • Date of Birth: 02/27/83
  • Gender: Male
  • Marital Status: Married
  • Religion: Muslim

Timeline

Manager of Operations - AJ.BJ Furniture And Electronics
06.2018 - Current
Sr. Executive Operations - AEGIS Ltd
10.2017 - 04.2018
Admin Executive - Sterling Estates Private Limited
01.2014 - 08.2017
Sikkim Manipal University - MBA in Operations Management,
01.2012 - 04.2014
TNOU University - Bachelor of Computer Applications (BCA),
01.2008 - 04.2010
Executive Managing Assistant - Emirates Aluminium
11.2007 - 11.2013
Maintenance Management Supervisor - Saudi Oger Limited
05.2005 - 05.2007
Team Leader - The Times of India Call Center
12.2003 - 04.2005
Davar's College of Commerce - The Diploma in Office Management,
01.2003 - 05.2003
Gates Academy - Enterprise Software Engineering Diploma (ESED),
01.1999 - 04.2001
Mohammed AliBusiness