MOHAMMED AMRIN
Key Accounts Manager
Bangalore,KA
Summary
An Achievement-Driven Professional offering over 4.5 years of experience in business strategy, business development and marketing with extensive experience of working in Ed-Tech , Banking and E-Commerce industry
Overview
7
7
years of professional experience
8
8
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
KEY ACCOUNTS MANAGER
ZOMATO
05.2024 - Current
- Handling End To End Operations - Vendor Onboarding,Cataloging,Contract Updation, PO raising,Scheduling, Inwarding, QC & Return Orders for categories (Rice and flours,Oil and fats,Diary,Poultry,Mutton,BBM,CnI,SnS).
- Effective inventory management by forecasting sales and analyzing sales based on both present and past data.
- Proactively identified and addressed potential risks in client relationships, implementing solutions to mitigate concerns
- Identified new business opportunities by analyzing industry trends and competitor activities.
- Tracked key performance metrics regularly, ensuring constant improvement in account management strategies over time.
- Analysed market trends and competitive landscape to provide strategic insights and recommendations to clients and internal teams
- Negotiated contract renewals and pricing adjustments with the category team, ensuring revenue maximisation while maintaining client loyalty, and collaborated with finance and operations to ensure accurate invoicing and resolve billing discrepancies
- Managed and nurtured a portfolio of 150+ high-value key accounts, building long-lasting client relationships and aligning solutions with their business needs, resulting in a 20% increase in average account revenue
- Conducted regular performance reviews, product updates, and check-ins with stakeholders to identify upsell and cross-sell opportunities, enhancing overall account value and satisfaction
- Collaborated with sales, marketing, and product development teams to ensure seamless solution delivery and exceptional customer satisfaction, while creating and executing strategic account plans with clear objectives and success metrics
DEPUTY MANAGER
HDFC BANK LIMITED
11.2023 - 05.2024
- Acquisition of new Preferred customers Grown the portfolio from 1 cr To 1.5 cr within a span of 2 months
- Enhancement of the relationship by cross-selling products and services as per the profile & need of the customers
- Deepening the size of the relationship Retention of the customers by providing the best possible services and being the dedicated point of contact for these customers
- Acquire new customers who meet product criteria and flag them on the system
- Increase liabilities size of relationship
- Penetration of products across family groups
- Sales across all product segments-TPP, Assets, Cards etc
- Regular contact is made with all portfolio customers such that 125 customers are contacted every month and entire portfolio is contacted at-least once every quarter
TEAM LEAD
BYJUS LEARNING APP
05.2023 - 10.2023
- Develop and implement comprehensive sales training programs for new employees, focusing on product knowledge, sales techniques, and customer relationship building
- Successfully guided 8 sales representatives from their initial stages to becoming top performers, consistently achieving monthly sales targets
- Conduct regular one-on-one coaching sessions to provide personalised feedback and support to team members, addressing performance gaps and fostering professional growth
- Lead weekly team meetings to share sales strategies, exchange best practices, and motivate team members to maintain high levels of productivity and dedication
- Collaborate with senior management to set realistic sales goals, monitor progress, and devise action plans to ensure sales targets are met or exceeded
- Analyse sales data and market trends to identify potential areas for improvement and provide actionable insights to enhance overall sales performance
- Actively participate in recruiting and interviewing processes to attract talented individuals and contribute to the expansion of the sales team
- Managed accounts worth 12 Crores
BUSINESS DEVELOPMENT ASSOCIATE
BYJUS LEARNING APP
06.2020 - 05.2023
- Worked in Trial's, one of the most premium campaign in byju's where I am responsible for converting the customers who has taken a one month subscription to yearly courses
- Having a stable conversion of 25-30 % Lead to sale
- Developed good experience in developing business strategies, Handling sales pressures, Identifying and converting potential leads to sales, Initiating processes for new products
- Establish a systematic process for partner outreach and relationship management
- Created and implemented a structured plan to achieve set targets
- Prepared proposals and detailed costings and prepared customised promotional strategies for prior negotiations with clients
- Managed large and complex customer and prospect relationships to maximise net contribution through an emphasis on obtaining new relationships from existing customers by maintaining quality service for all customers, expanded existing relationships and drove revenue growth
- Achieved individual targets of 1.5 lakhs weekly by developing new business with existing and new clients
- Travelled to different cities for conversion and meeting prospects
- Plan and manage prospects, messaging, product integration, product briefing, and go to market plans with partner
- Generated about 1 Crore + revenue within a year through cold calling and direct conductions
- Retained about 95% of customers from cancelling the product by giving them proper support and maintained good relationship with them
- Cross-Functional Coordination with mentoring team and finance team for smooth functioning of product and customer satisfaction
- Achieved various recognitions for consistently meeting and over achieving targets Always on Top 25 employee rankings list from central region out of 300 employees
INTERNSHIP
O.N.G.C
06.2018 - 07.2018
- Undergone Training Under Procurement Section for a period for Month
- Undergone Plant Training at O.N.G.C Uran Plant for a period of two weeks
INDUSTRIAL VISIT
HMT
05.2017
- Gained knowledge about various machines and its working
Education
B.Tech - Mechanical Production
TKM COLLEGE OF ENGINEERING
01.2015 - 01.2019
Higher Secondary Education - undefined
Central Board of Secondary Education
01.2013 - 01.2015
Secondary Education - undefined
Central Board of Secondary Education
01.2011 - 01.2013
Skills
C
Certification
Digital Marketing by Coursera
Accomplishments
- First Place for MIND Kraft at N.I.T., Calicut - 2017
- First Place for MECHTRAKHI at N.I.T., Calicut - 2018
- First Place for MACHNASCENE at N.I.T., Calicut - 2018
- Second Place for LATHE MASTER at Bishop Jerome Institute - 2019
- Second Place for WELDO QUEST at Bishop Jerome Institute - 2019
- Third Place for WELDO QUEST at Bishop Jerome Institute - 2019
Timeline
KEY ACCOUNTS MANAGER
ZOMATO
05.2024 - Current
DEPUTY MANAGER
HDFC BANK LIMITED
11.2023 - 05.2024
TEAM LEAD
BYJUS LEARNING APP
05.2023 - 10.2023
BUSINESS DEVELOPMENT ASSOCIATE
BYJUS LEARNING APP
06.2020 - 05.2023
INTERNSHIP
O.N.G.C
06.2018 - 07.2018
INDUSTRIAL VISIT
HMT
05.2017
B.Tech - Mechanical Production
TKM COLLEGE OF ENGINEERING
01.2015 - 01.2019
Higher Secondary Education - undefined
Central Board of Secondary Education
01.2013 - 01.2015
Secondary Education - undefined
Central Board of Secondary Education
01.2011 - 01.2013
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