MOHAMMED ARBAAZ DAD KHAN MANDOZAI
HYDERABAD,INDIA
Summary
Client-focused professional with extensive experience in hospitality, retail, and food service. Proven track record in enhancing customer satisfaction and streamlining operations in high-pressure environments. Skilled in effective communication and problem resolution, ensuring seamless daily operations and memorable experiences.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
.NET Developer
Cortracker 360 IT Solutions
Hyderabad, INDIA
2023.11 - 2025.08
- Built and maintained ERP/CRM systems with ASP.NET Core, C#, SQL Server, and RESTful APIs
- Translated complex business needs into scalable solutions through client-facing demos and backend development
- Ensured system reliability and security via rapid bug resolution, secure coding, and cybersecurity protocols
- Collaborated in Agile teams using Git for version control and efficient development workflows
Store manager
Papa John's Pizza
Livermore, USA
2016.06 - 2021.08
- Delivered excellent customer service, assisted with product location, and fulfilled custom pizza orders
- Trained new staff and supported kitchen operations beyond pizza making to ensure team efficiency
- Managed cash handling accurately and maintained an organized, high-performance workstation
- Prepared fresh ingredients and operated gas, electric, and wood-fired ovens for quality food service
Forklift Operator and Warehouse Assistant Manager
logistics
Livermore, USA
2019.08 - 2021.08
- Operated production and packaging machinery such as grinders, mixers, sealers, and palletizers
- Maintained accurate production records while ensuring compliance with safety and standard procedures
- Prioritized tasks effectively to enhance workflow efficiency and meet production deadlines
- Boosted warehouse productivity through timely and efficient loading and unloading of goods
Store Manager
Subway
Livermore, USA
2017.04 - 2019.07
- Delivered excellent customer service by preparing custom sandwiches, managing multiple orders, and offering informed recommendations
- Maintained a clean, safe work environment and operated kitchen equipment proficiently to uphold food safety standards
- Handled cash transactions accurately and monitored inventory levels to ensure timely stock replenishment and minimal waste
- Collaborated effectively with team members, contributing to efficient operations and enhancing the store's reputation
Barista
Starbucks
Livermore, USA
2018.06 - 2019.06
- Supervised shifts, resolved conflicts, and upheld hygiene and service standards across front-of-house and kitchen operations
- Delivered outstanding customer service while streamlining order processes to reduce wait times
- Prepared sandwiches, coffee, dough, and grilled items; managed take-out and front-of-house duties
- Handled cash transactions and maintained accurate records of inventory, staffing, and financial activities
Education
Associates of Arts - Administration of Justice
LAS Positas college
2016.06 - 2022.12
Skills
- Project Management
- Effective Communication
- Leadership
- Customer Service
- Food Preparation
- Time Management
- Teamwork
- Critical Thinking
Certification
- Azure Fundamentals - Certificate of Completion
- Certificate for Innovating with Google Cloud AI
- Certificate for Scaling with Google Cloud Operations
- OOPS - Certificate of Completion
Languages
Urdu
Proficient (C2)
English
Proficient (C2)
Hindi
Proficient (C2)
Telugu
Intermediate
Affiliations
- Cooking and Culinary Innovation
- Coffee Brewing and Latte Art
- Traveling and Food Exploration
- Team Sports (Soccer, Cricket)
- Volunteer Work and Community Service
Timeline
.NET Developer
Cortracker 360 IT Solutions
2023.11 - 2025.08
Forklift Operator and Warehouse Assistant Manager
logistics
2019.08 - 2021.08
Barista
Starbucks
2018.06 - 2019.06
Store Manager
Subway
2017.04 - 2019.07
Store manager
Papa John's Pizza
2016.06 - 2021.08
Associates of Arts - Administration of Justice
LAS Positas college
2016.06 - 2022.12