MOHAMMED ARBAZ MUNSHI
Faridabad
Summary
Sales leader with a strong record at Greatlearning, achieving over 197% of sales targets through innovative GenAI program launches. Expertise in team leadership, data analysis, and customer relationship management, driving substantial growth. Proven ability to implement strategic planning and operational initiatives for enhanced efficiency and productivity. Committed to mentoring teams and fostering high-performance cultures.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager
Greatlearning
Gurgaon
11.2020 - Current
- Lead and coach a team of 28 (2 Team Leaders, 2 ATLs, 24+ Learning Consultants) to drive consistent high performance and growth.
- Conduct L3 panel interviews for certification levels across flagship programs, including GenAI, DSBA, DSE, and Cloud Computing-ensuring high-quality talent selection and program standards.
- Initiated and launched 5 new GenAI programs, overseeing complete go-to-market strategy and sales enablement. Successfully drove rapid adoption and achieved significant enrollment milestones within the launch phase.
- Drove achievement of over 197% of sales targets and secured more than 50 internal and external awards for leadership, innovation, and performance.
- Instrumental in closing bulk enrollments for the Indian Navy, facilitating upskilling and certifications for their personnel-recognized for high-value partnership closure.
- Spearheaded new alumni sales teams and pathways programs, building operational processes, content, and key success metrics from scratch.
- Enhanced sales efficiency through data-driven reporting systems, process modifications, and designed productivity metrics and action plans that ensured target tracking and delivery.
- Organized and delivered 5+ webinars on emerging technologies, driving strong new customer acquisition through thought leadership and brand positioning.
- Implemented a rigorous talent selection process through panel interviews to maintain high certification standards for advanced technology programmes.
- Directed a multi-tier sales team, aligning efforts with strategic business objectives to consistently exceed performance and growth targets.
- Achieved outstanding sales results, surpassing targets by nearly double and earning numerous accolades for exemplary leadership and business innovation.
- Negotiated and secured critical large-scale contracts, including significant bulk enrolments with defence sector clients, enhancing organisational partnerships.
Senior Manager - Sales & Training
I DO & LEARN
01.2020 - 07.2020
- Oversaw sales operations and training for core teams & channel partners.
- Led strategic business development initiatives focused on consumer satisfaction and revenue generation.
- Reporting and analytics: Delivered timely sales forecasts and performance analysis to upper management.
- Directed sales and training strategies for multi-level teams and channel partners, significantly enhancing overall performance and market penetration.
Manager Business Development
TUV SUD
Bengaluru
03.2019 - 01.2020
- Drove significant revenue growth by closing high-value training and certification partnerships with leading corporates and training companies across India.
- Secured large-scale deals for corporate upskilling programs, and managed key client accounts for strategic, long-term value creation.
- Established partnerships with certification bodies, spearheading co-branded initiatives to deliver industry-recognized training programs.
- Custom-designed learning solutions to fit organizational needs; orchestrated the end-to-end sales cycle from prospecting to negotiation, and contract closure.
- Consistently exceeded sales quotas, and was recognized for expanding the B2B and B2B2C client portfolio.
- Delivered consultative pitches, developed tailored proposals, and managed relationships with C-level stakeholders, resulting in repeat business and client satisfaction.
Business Development Manager
Aeon Learning
Bengaluru
02.2017 - 01.2019
- Cultivated relationships with potential clients through targeted outreach and networking.
- Conducted market research to identify new business opportunities and industry trends.
- Collaborated with cross-functional teams to craft strategic proposals tailored to client needs.
- Delivered presentations to stakeholders, emphasizing product benefits and effective solutions.
- Negotiated contracts to secure favorable terms for the organization.
- Managed client accounts by ensuring satisfaction and promptly addressing concerns.
- Prepared reports on market conditions and competitive positioning for executive review.
- Coordinated promotional events to enhance brand visibility and attract new clients.
Sales Manager & Leadership Development Trainer
SHRISTI
03.2013 - 01.2017
- Designed and executed comprehensive leadership development programs (LDPs) for APAC, UK, and US teams, training 250+ entry-level and 150+ experienced employees to elevate overall sales performance and organizational capability.
- Led, motivated, and managed a high-performing sales and business development team; set, monitored, and exceeded aggressive sales and business targets through structured KRA and PIP frameworks.
- Conducted regular sales training sessions and upskilling workshops, resulting in measurable improvements in team productivity, sales conversions, and customer satisfaction.
- Championed performance management through data-driven forecasting, lead mapping, and the implementation of productivity standards-leading to consistent achievement of monthly and quarterly revenue targets.
- Developed and delivered competitive market analysis, marketing campaigns, and impactful client presentations (including LOIs and MOUs), facilitating key account closures and business expansion.
- Organized and optimized daily/monthly reporting, stand-up meetings, and pipeline reviews to ensure transparency, efficient operations, and proactive team problem-solving.
- Collaborated closely with clients and cross-functional stakeholders, conducting needs analysis and creating customized sales enablement solutions.
Account receivable
Omega Healthcare
Bengaluru
01.2010 - 11.2012
- Managed revenue cycle for US healthcare clients, consistently achieving collection productivity and quality targets.
- Introduced innovative solutions that enhanced team performance and outcomes.
- Collaborated with diverse coworkers to meet goals and resolve product-related issues.
- Resolved customer issues promptly, ensuring high satisfaction levels.
- Identified customer needs efficiently, optimizing service delivery.
- Delivered exceptional service in-person and via telephone communications.
Education
PGP - Data Science & Business Analytics - Data Science
Texas Mccombs
Austin Texas 08-2026
Bachelor of Commerce -
GITAM UNIVERSITY
Skills
- Data analysis and business analytics
- Sales forecasting and management
- Team leadership and performance management
- Project management and strategic planning
- Customer relationship management and acquisition
- Expectation setting and decision-making
- Revenue and P&L management
- Market research and vendor management
- Coaching, mentoring, and talent management
- Presentation skills and communication
Certification
- Certified Scrum Master (CSM), 2017, Received 16 SEU (Scrum Education Units) & 16 PDU (Professional Development Units)
- PMP Training, Attended PMP (Project Management Professional) Training and received 35 PDUs
- Agile and Scrum Training
- IBM Enterprise Design Thinking Practitioner
- Cisco Cybersecurity Introduction
- Fundamental of Digital Marketing by Google, Google Digital Garage
Accomplishments
- Certified Scrum Master (CSM, 2017)
- Received 16 SEU (Scrum Education Units) & 16 PDU (Professional Development Units)
- PMP Training
- Attended PMP (Project Management Professional) Training and received 35 PDUs
- Agile and Scrum Training
- IBM Enterprise Design Thinking Practitioner
- Cisco Cybersecurity Introduction
- Fundamental of Digital Marketing by Google (Google Digital Garage)
Hobbies and Interests
- Reading business books
- Mentoring
- Networking events
- Listening to music
Languages
- ENGLISH
- MARATHI
- HINDI
- KANNADA
Personal Information
Date of Birth: 01/17/90
Affiliations
- Secured 10 times coaching champion, breaking a streak of records
- Secured more than 50 individual awards
- Won the Best Team award twice
- Hold the best performance award for domestic sales
Languages
English
First Language
Hindi
Upper Intermediate (B2)
B2
kannada
Beginner
A1
Marathi
Intermediate (B1)
B1
References
References available upon request.
Timeline
Manager
Greatlearning
11.2020 - Current
Senior Manager - Sales & Training
I DO & LEARN
01.2020 - 07.2020
Manager Business Development
TUV SUD
03.2019 - 01.2020
Business Development Manager
Aeon Learning
02.2017 - 01.2019
Sales Manager & Leadership Development Trainer
SHRISTI
03.2013 - 01.2017
Account receivable
Omega Healthcare
01.2010 - 11.2012
PGP - Data Science & Business Analytics - Data Science
Texas Mccombs
Bachelor of Commerce -
GITAM UNIVERSITY
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