MOHAMMED ARIF BOOTWALA
Pune
Summary
Dedicated professional with a passion for continuous learning and a drive to achieve management goals. Known for maintaining consistent performance in the corporate world.
Experienced professional with 20 years in Insurance & Financial Services, Marketing, Procurement, Events Management, Branding, Travel & MICE. Specialized in Insurance Sales and Business Operations Management, Project Management, Channel Management, and Business MIS Management. Proven track record of turning around operations and setting up new businesses/channels for growth. Skilled in relationship management, product launches, distribution channel setup, and strategic planning. Strong expertise in business analysis and budgeting for retail operations. Excellent communication skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr.Branch Head -Sales and Business Operations
Future Generali India Life Insurance Co.Ltd
01.2015 - 06.2017
- Company Overview: Future Generali Life Insurance is a joint venture between three leading groups: Future Group A leading retailer of India, Generali Group A global insurance group that features among the top 50 largest companies of the world and Industrial Investment Trust Limited (ITL) - A leading investment company
- Future Generali I Insurance provides a complete range of simplified solutions for the financial security of customers and enterprises, including savings, family protection, Unit Linked Policies as well as group products
- Expertise in new tie ups, business/relationship launches, process and sales structure set up, pricing and scheme rule structuring, Handling Independent Vendor and location operations
- Recruitment and Hiring of Vendor and sales Independent Franchisees/distributors and retention, periodic service
- Training and development of Partners with periodic sales clinics for key partners
- Driving Reward and Recognition local, National and International training conventions and arranging Tour for foreign destinations
- Distributors event management and engage is key area for development
- Appointment of distributors and Vendors and timely review for cross sales of Health products and Motor products
- Business MIS and analysis, Auditing, accounting with finance team, Maintaining records for audit and compliance
- 13th month Persistency and renewal collections is one of the best in Region as per management expectation
- Timely Performance review and planning of vendors and support team
- Marketing of co.financial products and increase penetration
- Building network with local corporate's, distributors and upscale revenue
- Driving Training team and designing unit training for Products and selling skills
- Product Sales Pitch through events managements
- Achievement of organisational goals and timely progress, discuss and review with Head f Dept
- On forecasting
- Futre Generali Life: Achievments:
- Featured as TOP Branch unit on Recruitment and PAN india for July '15 month
- Featured as Top location under region for Sep 15 month during business contest
- Featured and appreciated for Top3 Branch umder Project Lakshya for Oct 15 Month
- Sourced 3 Multispeciality Hospital Tieups for GI for sourcing heath products in 2016-17
Divisional Manager: Sales
Bajaj Allianz Life Insurance Co Ltd
Pune
01.2012 - 01.2015
- Company Overview: Bajaj Allianz Life Insurance is a union between Allianz Se, one of the largest Insurance Company and Bajaj Finserv
- Allianz SE is a leading insurance conglamerate globally and one of the largest asset managers in the woeld, managing assets worth over a Trillion (Over INR
- 55,00,000 Crores)
- Allianz SE has over 119 years of financial experience and is present in over 70 countries around the world
- At Bajaj Allianz Life Insurance, customer delight is our guiding principal
- Our business philosophy is to ensure excellent insurance and investment solutions by offering customised products, supported by the best technology
- New acquisitions - Recruitment - development and retention of Franchisees and channel partners
- Corporate Business group insurance sourcing and servicing - Credit societies, Path Sansthas, Employer Employee, Banks, College and Institutes, Brokers and NBFC's on group policies
- Recruiting and narturing BM and relationship managers for driving sales and business Goals
- Periodic performance review with internal stake holders
- Stratergic initiative with partnership engagments indoor and outdoor
- Role out of National Relationships in current territory and development for business
- Business retention- chasing 13th month, 25th month, and 37th month persistency
- Team Training, development and mentoring for higher productivity
- Driving business Contest and R&R with sales team and channel partners
- Managing all Il internal and external cordination on business, grienvance and sales & service support
- Business compliance and grievances handling
- Driving and Promoting of new products and roll out of Reward and Recognitions
- Appointing new Business Associates from financial and non financial background for distribution of insurance products
- Prospecting and appointing channel distribution
- Managing and Maintaining profitable unit
- Driving 13th month persistency and meeting clients for lapse cases
- Alternate Sales Projects – Corporate Agency and other Channel Partners
- Managing channel Sales projects at Head office
- Budgeting and Forecasting for the channel and other channel partners
- Proceduring and rolling out of National relationships and handholding
- Managing in sales and business parameters with channel partners
- Managing all Rewards and recognition roll outs for the verticals
- Work closely with Mice planners and Vendor on employee and distribution engagment
- SPOC for Relationship tie-ups for services and support
- Business MIS and analysis for management presentations and channel partners
- Process redesigning for Verticals and Top relationships
- Taking up business projects and Co-ordination with IT team on development for the business channels, timely depolyment and monitoration
- Strategic initiatives for upscale business and business hygne of channel partners
- Mentoring internal customers on business projects
- Corporate Group Insurance sales support and services
Sales: Agency Development Manager
MAX New York Life Insurance Co Ltd
Pune
04.2010 - 12.2011
- Company Overview: Max New York Life Insurance Company Ltd
- Is a joint venture between Max India Limited, one of India's leading multi-business corporations and New York Life International, the international arm of New York Life, a Fortune 100 company
- The company has positioned itself on the quality platform
- In line with its vision to be the most admired life insurance company in India, it has developed a strong corporate governance model based on the core values of excellence, honesty, knowledge, caring, integrity and teamwork
- Handle Agency Recruitment, Develop agency as an individual force to performance & Retention of agency for a longer tenure on performance upscale
- Periodic Agency Performance Review and Planning
- Handling team skills development and sourcing business on potential team member
- Field sales demonstration and observation for Agency (feet on street)
- Drive Agency for Reward and Recognition program on regular basis
- Sourcing of Corporate Employee Insurance Program & Business Insurance with agency for Corporate
- Promote new product launch process with agency
- Initiating HNI clients review and planning
- Managing and adhering self performance review and planning
- Cross selling/Up selling with the existing clients
- Awarded for Achieving New Corporate account opened in the month of Dec 2010
- Nominated and completed New York Life Insurance (Develop Professional Agency) training and certification 2011
Principal Officer / Manager Sales & Operations
Parsoli Insurance Brokers Ltd
Mumbai
02.2008 - 01.2010
- Company Overview: Parsoli Corporation Ltd is a public limited company listed on the Bombay Stock Exchange Ltd
- The market capitalization of Parsoli Corporation Ltd is around $25 M (15th May 2007)
- Consolidated net worth of the group is around $5 M (31st March 2007)
- Parsoli Corporation Ltd has attracted $10 M of equity capital in Foreign Direct Investment (FDI) since March 2005
- Some of the large shareholders of Parsoli Corporation Ltd are the large financial institutions/investment Bankers of Europe and Middle East such as Baader Wertpapierhandelsbank AG from Germany and Gulf Investment Services (S.A.O.G) from Oman
- Responsible for sourcing entire Insurance Business
- Handling Compliance for insurance operations & Strategic alliances with insurance business,Life and General Insurance Agency Development from Hiring to sourcing business
- Adhering with Regulator for compliance and business procurement process and practice
- Interacting with Business partner's time on time basis for insurance support, grievances, operations support and servicing of major accounts
- Sales and distribution MIS and data management, formulating strategies sales planning equally with the CEO for achieving management goals
- Completely involved for sales development, up-scale sales, monitoring Productivity of agency and franchisees
- Accumulating data for Know Your Customer (KYC) module for life and general insurance customers
- Initiatives with IT dept for initializing Sales telecalling system in terms of sales lead management system (LMS)
- Interacting with Claims and Underwriting team with Insurance companies for sales booking and servicing
- Initiating insurance Business outsourcing services to Corporate clients and major Institutional relationships
- Team management for all sales and operations team for business procurement and placing to various Insurance companies
- Manage internal audit during annual audits from accounts and status
- Reconciliation of brokerage in systems
- Deciding on commercials with Insurance partners and manage revenue
Assistant Manager for Bancassurance & Retail Support
Bajaj Allianz General Insurance Co Ltd
Pune
10.2004 - 01.2008
- Company Overview: Bajaj Allianz General Insurance Company Limited is a joint venture between Bajaj Finserv Limited (recently demerged from Bajaj Auto Limited) and Allianz SE
- Bajaj Allianz General Insurance received the Insurance Regulatory and Development Authority (IRDA) certificate of Registration on 2nd May, 2001 to conduct General Insurance business (including Health Insurance business) in India
- Bajaj Finserv Limited holds 74% and the remaining 26% is held by Allianz, SE
- Core responsibility in operations in setting standards and procedures, Bench marking standards and implementing on various vertical
- Business analysis for all channels and operations to HO team as well as offices Support from Central MIS team
- Includes channel partner's reports on MIS desired
- Various customized MIS automated reports for business analysis, prepare Budgets for Retail channel for operations efficiency
- Focus on all relationships which contribute to more than 1% of top line of channel and overall of the company and in a particular location in terms of business growth, portfolio mix, renewal retention and loss ratio contribution in major segments and locations which need to be weeded out and Servicing those accounts
- Updating Channel partners on trends and company progress, interacting with Business partners time on time basis for customer support, grievances, operations support
- And servicing to HNI account at Partner end
- Bancassurance Core responsible for follow up and review with CIE on their performance and our Bancassurance personnel at locations in Banks and report to CEO and Channel Head
- Conducting analysis and evaluation of existing systems, preparing methods and procedures based on present and future business to retail channel
- Customizing channel partners requirement in terms of sales support, products, accessibility on presence and mapping their network to ours
- OPEX project on Bancassurance (operational excellence) - implementation and roll out, project on "Increasing Channel Penetration" in Banks business from existing tie-ups
- Travel portfolio Overall MIS for locations, monitoring large relationships on a national and regional level, segment wise and product wise reports
- Feedback from the NTU's and major relationships like in Agency monthly & other Major channel contributors, Constant monitoring of TA business in terms of consistency and loss making agents
- Overall support on Motor Channel whenever required, major on service issues, Payouts, Business analysis & Grievances
- Overall Retail operations support, and business analysis, Budgeting exercise with locations & grievances on operational and service issues
- Supporting HR during appraisals in terms of budget achievements for marketing team and locations
- Developed with IT on CSR level daily sales tracker system to see how many proposals logged in by any CSR to monitor each CSR's productivity for day mapped to Top hierarchy
- Developed with IT on each employee sales mapping which leads during appraisals
- Managed DWH on Business Objects-4
Branch Agency Support
TATA-AIG Life Insurance Company Ltd
01.2003 - 09.2004
- Company Overview: Tata AIG Life Insurance Company Limited (Tata AIG Life) is a joint venture company, formed by the Tata Group and American International Group, Inc
- (AIG)
- Tata, G Life combines the Tata Group's pre-eminent leadership position in India and AIG's global presence as one of the world's leading international insurance and financial services organization
- The Tata Group holds 74 per cent stake in the insurance venture with AIG holding the balance 26 per cent
- Tata AIG Life provides insurance solutions to individuals and corporates
- Handled Branch Distribution Operations-Support to agency from licensing process to catering on daily activity
- Handling entire Agency MIS support to the branch and Branch Agency developers
- Handed Compensations for Agents and Business Associates
- Handling all Activity related Operations in terms of Policy servicing and Customer Support after Sales
- Taking complete care and authority of Branch agency administration
- Liaise with HO Distribution team & Operations/UW team for branch agency support
- Hand handholding with potential agents and Business associates
- Reporting to HO and Zonal mangers on branch performance in terms of sales, Operational
- Adhering to company compliance, all procedures and guidelines lay down by functional Department at HO
Education
Masters in Business Administration - MBA
Symbiosis Center of Distance Learning
01.2009
Masters in Commerce - MCom
Pune University
01.2002
Bachelors in Commerce - Purchase & Store Keeping
Pune University
01.1999
Skills
- Operations Management
- Staff Development
- Compliance Management
- Sales management
- Industry Expertise
- Sales Development
Certification
- Microsoft Certified Professional in "NT 0.4 operating Server.
- Certified in Internal Audit as per ISO 9002 Norms from "Phoenix Consultants" in 2000-2001.
- Certified in OPEX- Operations Excellence certifications - Blue Belt sponsored by Allianz - Singapore in 2006
- Trained and Certified as "Insurance Composite License Broker" for 100hrs from National Insurance Academy- Pune in 2008.
Accomplishments
- Consecutive "Excellent Award Winner" first half & Second half winner in 06-07 year
- Consecutively promoted for 2 years from Executive to Asst Manager 2005-06 and 2006-07
- Best Suggestion Award winner for sharing An IDEA on Business mapping system with marketing employees - 2007
IT Qualifications:
- Advance Diploma in Networking from CMS Institute of Computers Ltd in year 1999-2000
- Modules Covered: MOS, PC Engineering, Windows Admin, Network Technology, & Windows NT.
- Operating Systems: WIN95/98, Network Operating Systems, NetWare, and UNIX/LINUX.
Timeline
Sr.Branch Head -Sales and Business Operations
Future Generali India Life Insurance Co.Ltd
01.2015 - 06.2017
Divisional Manager: Sales
Bajaj Allianz Life Insurance Co Ltd
01.2012 - 01.2015
Sales: Agency Development Manager
MAX New York Life Insurance Co Ltd
04.2010 - 12.2011
Principal Officer / Manager Sales & Operations
Parsoli Insurance Brokers Ltd
02.2008 - 01.2010
Assistant Manager for Bancassurance & Retail Support
Bajaj Allianz General Insurance Co Ltd
10.2004 - 01.2008
Branch Agency Support
TATA-AIG Life Insurance Company Ltd
01.2003 - 09.2004
- Microsoft Certified Professional in "NT 0.4 operating Server.
- Certified in Internal Audit as per ISO 9002 Norms from "Phoenix Consultants" in 2000-2001.
- Certified in OPEX- Operations Excellence certifications - Blue Belt sponsored by Allianz - Singapore in 2006
- Trained and Certified as "Insurance Composite License Broker" for 100hrs from National Insurance Academy- Pune in 2008.
Masters in Business Administration - MBA
Symbiosis Center of Distance Learning
Masters in Commerce - MCom
Pune University
Bachelors in Commerce - Purchase & Store Keeping
Pune University
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