Mohammed Arshaan A

• Managed branch operations and employee performance across multiple locations.
• Developed and delivered training programs for new employees.
• Served as the primary contact for new compliance clients.
• Directed the use of CRM and ledger portals to enhance client service.
• Resolved team escalations and ensured adherence to deadline filings.
• Spearheaded end-to-end processes for company and business entity registration, including Private Limited Companies, Nidhi Limited Companies, Proprietorship, and Partnership Firms, ensuring full legal compliance.
• Managed the accurate and timely preparation and submission of diverse tax filings, specifically including Goods and Services Tax (GST) returns and other statutory submissions.
• Facilitated the acquisition of MSME (Udyam) Certificates for numerous clients, enabling access to government schemes and fostering small business growth.
• Oversaw all mandatory Ministry of Corporate Affairs (MCA) filings, ensuring strict adherence to regulatory deadlines and maintaining corporate governance standards.
• Orchestrated comprehensive trademark registration procedures, from initial searches to successful approval, effectively safeguarding client intellectual property.
• Provided strategic advisory to clients on complex regulatory landscapes, ensuring compliance across various legal and corporate matters.
• Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
• Evaluated third-party vendors for potential risks, ensuring alignment with company policies and legal obligations before entering into agreements.
• Served as a trusted advisor to senior leadership, offering expert insights on regulatory matters that impacted business operations.

• Handling of payroll bureau and Fully Managed Payroll (FMP).
• Managed end-to-end UK payroll processes, delivering accurate and timely results while ensuring strict adherence to legal compliance.
• Handling of client relationship management, complex query resolution, and escalation management.
• Expert in utilising payroll software such as Sage, Earnie, FMP Payrite,
• Proficient in UK pension uploads, BACS processing, and invoicing.
• Demonstrated success in project management and optimising business processes, consistently meeting deadlines through meticulous planning and execution.
• Enhanced employee satisfaction by addressing payroll inquiries promptly and accurately, ensuring timely payments.
• Implemented effective record-keeping practices that streamlined access to important documents while adhering to privacy standards set forth by regulatory bodies.
• Provided exceptional customer service to employees by answering questions regarding paychecks, deductions, and taxes professionally and efficiently.
• Developed comprehensive training materials for new payroll staff, enhancing their understanding of procedures and regulations.
• Resolved payroll discrepancies by collecting and analyzing information.
• Improved the accuracy of payroll data entry by establishing clear guidelines and implementing quality control measures.

• Efficiently managed high-volume payroll processing for weekly, fortnightly, and monthly candidates, ensuring accurate and timely payments.
• Proactively resolved complex payroll queries from both internal and external clients, demonstrating exceptional problem-solving skills and a commitment to customer satisfaction.
• Accurately inputted and processed payroll data while maintaining strict adherence to data privacy and security regulations.
• Ensured compliance with all relevant statutory requirements including tax laws, labour regulations, and employee benefits.
• Provided comprehensive support and guidance to clients on various aspects of payroll, including policies, procedures, and best practices.
• Actively contributed to process improvement initiatives to streamline payroll operations and enhance overall efficiency.
• Demonstrated strong attention to detail and a commitment to accuracy in all tasks, ensuring error-free payroll processing.
• Handling Supplier payment related queries.
• Handling Self bill remittances.
• Handling candidate advance wages processing and resolving queries related to advance payments with internal & external teams and with the umbrella company.
• Handling Robotic Process Automation (RPA) reconciliation to ensure candidates are being paid correctly and on time.
• BACS & CHAPS payment processing - UK & Ireland
• Handling of Debt / Over-payment related queries and Managed agency payment handling (Transactional works)
• Monitored changes in federal, state, and local regulations affecting payroll taxes, updating procedures accordingly to maintain compliance.
• Contributed significantly towards cost reduction efforts by identifying inefficiencies within the existing processes.
• Continuously improved data entry accuracy by conducting regular audits and providing feedback to stakeholders regarding discrepancies.
• Ensured timely and accurate payroll processing for a high volume of employees on a weekly basis.
• Provided excellent customer service to employees by promptly addressing inquiries related to pay, benefits, or taxes.
• Streamlined payroll processing by implementing efficient systems and procedures.
• Reduced errors in payroll processing through meticulous attention to detail and thorough audits.

Key skills: Payroll processing, RPA, International Payment Handling, Reconciliation, Self / Manual Billing, Supplier queries, Payroll queries, Portals, resolving complex queries, end to end client handling, attention to detail, compliance, GDPR and Google sheets.