MOHAMMED ARSHAD

Results-driven Operations Manager with over 7 years of experience in team management and operational excellence, expert in client relationship management and strategic project oversight. My key achievements include being recognized as Operations Manager of the Year for the Jaipur Site in 2023 and leading a team of over 250 employees while achieving outstanding client KPI targets. Seeking an Operations Manager position at a forwardthinking BPO, where I can leverage my skills in team motivation and performance building to support your mission of delivering exceptional customer experiences and operational efficiency.

• Efficiency Award Recognition: Achieved 25% increase in team efficiency, awarded for High Efficiency in management practices.
• Client Satisfaction Excellence: Managed operations for 250 employees, ensuring 95% client satisfaction with exceptional Management Skills.

LSS Yellow Belt