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MOHAMMED ASHIQ A
Assistant Manager – Sales
Summary
Dynamic and results-oriented professional eager to contribute to a forward-thinking organization that fosters innovation and challenges. Possesses a strong foundation of skills and knowledge, ready to leverage expertise in a collaborative environment that encourages professional development. Committed to driving success through creative problem-solving and a passion for continuous improvement. Seeking a role that utilizes existing capabilities while offering opportunities for advancement and personal growth.
Overview
7
7
years of professional experience
4
4
Languages
2
2
Certificates
Work History
Assistant Manager – Sales
USAM Technology Solutions Pvt Ltd
04.2024 - Current
- Manage full branch operations, including sales, administration, and customer service.
- Consistently exceeded individual sales targets by employing persuasive communication skills and expert product knowledge when interacting with customers.
- Established a strong rapport with vendors and suppliers, negotiating favorable terms that resulted in cost savings for the organization.
- Handle B2B and enterprise client relationships, ensuring timely delivery and support.
- Analyze branch sales data to identify trends and adjust tactics, improving process efficiency, and close rates.
- Strengthen client relationships to enhance customer retention and referral business.
- Supported pre-sales and post-sales activities, including quotations, order processing, and delivery tracking.
- Foster productive relationships with key accounts, and network within the region to identify business development opportunities.
- Resolved escalated customer complaints quickly and professionally, maintaining high levels of customer satisfaction while protecting company interests.
- Implemented cross-selling techniques that effectively promoted additional products or services based on customer needs, increasing overall transaction value.
- Developed a loyal customer base through regular follow-up contacts after initial purchase transactions, encouraging repeat business over time.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Sales Executive
USAM Technology Solutions Pvt Ltd
06.2019 - 03.2024
- Responsible for new account development and expanding existing accounts within an established geographic territory.
- Part of an account team to identify, qualify, and deliver hardware products/solutions.
- Responsible for the account plan to drive goal attainment in the assigned territory.
- Coordinates with the other members of the sales team (employees and partners) to support account sales and business development strategies.
- Handled the tasks of selling computer hardware, as well as peripherals, to the corporate sector and dealers.
- Identified sales prospect, makes preliminary contact with customers, and introduces the company's product.
- Responsible for preparing status reports, including follow-up and closing sales.
- Maintained and established relationships with current clients and potential clients.
- Handled the responsibility of preparing sales proposals for different customers.
- Assisted with shipping schedules and the delivery of merchandise, goods, and services.
- Identified and resolved the client's problems.
- Responsible for making new accounts and maintaining the old ones.
- Responsible for taking purchase orders.
- Handle the tasks of explaining various computer products, conducting demonstrations, and explaining the benefits of the product.
Education
B.Sc. - CSC
Alagappa University
10-2024
DME - ME
AL-Ameen Polytechnic College
05-2018
Skills
Client acquisition
Interests
Reading articles about technology
Certification
HP Amplify Impact – Sustainability Sales Fundamentals –(PC & Print & supplies)
Languages
English
Advanced (C1)
Tamil
Advanced (C1)
Hindi
Intermediate (B1)
Software
Zoho CRM
SAP
Timeline
Assistant Manager – Sales
USAM Technology Solutions Pvt Ltd
04.2024 - Current
Sales Executive
USAM Technology Solutions Pvt Ltd
06.2019 - 03.2024
B.Sc. - CSC
Alagappa University
DME - ME
AL-Ameen Polytechnic College