Mohammed Asif
Hor al anz, Dubai
Summary
Dynamic professional with extensive experience at Wipro Ltd, excelling in project management and technology implementation. Proven track record in leading cross-functional teams and conducting impactful user training. Adept at problem-solving and effective communication, driving successful client engagements and ensuring compliance in diverse environments.
Overview
3
3
Languages
4
4
years of post-secondary education
9
9
years of professional experience
Work History
Team Coordinator
Noon
Dubai
12.2025 - 05.2026
- Coordinated daily team workflows across Noon operations and support functions.
- Tracked order statuses using Noon dashboards and shared updates with stakeholders.
- Scheduled shifts and assigned tasks to support continuous team coverage.
- Prepared weekly reports and maintained accurate team records for review.
- Supported onboarding by guiding new team members on Noon processes.
- Collaborated with management team to meet organizational and departmental goals.
- Discussed routine instructions to team members on job responsibilities and coordinated onboarding activities.
- Performed data entry, processed time cards, and validated documentation for billing and payroll.
Customer Support (GOOGLE Project)
Wipro Ltd
Hyderabad
02.2020 - 09.2025
- Resolved customer issues and complaints, ensuring high satisfaction levels.
- Responded to customer inquiries promptly and efficiently across multiple channels.
- Identified the needs of customers promptly and efficiently.
- Set specific goals for support cases to measure progress and evaluate end results.
- Led cross-functional teams to enhance service efficiency and collaboration.
- Provided direction and guidance to junior associates on complex tasks.
- Identified areas for improvement to guide decision-makers in implementing necessary changes.
- Implemented strategies to take advantage of new opportunities.
- Analyzed key performance indicators to identify effective strategies.
- Monitored operations and reviewed records and metrics to understand company performance.
- Developed strategic plans that streamlined operational workflows and optimized resource allocation.
- Assessed company operations for compliance with safety standards.
- Created actionable plans to address issues related to efficiency, costs, and profits.
Accounts Assistant
Tapasya Architects
Hyderabad
11.2018 - 12.2019
- Processed invoices and ensured timely payments to vendors.
- Prepared and processed invoices, payments and bank deposits.
- Assisted in preparing financial reports for management review, contributing to informed decision-making.
- Maintained accurate records using accounting software and spreadsheets.
- Collaborated with colleagues on projects to resolve account discrepancies, ensuring accurate financial records.
- Coordinated with colleagues to resolve discrepancies in accounts.
- Communicated with clients regarding billing inquiries and payments status.
- Supported audits by organizing financial documents and data requests.
- Processed company receipts accurately to ensure proper documentation. sales invoices, payments from customers and suppliers.
Food Safety Supervisor
International Trading Kuwaiti Company
Muscat
08.2017 - 09.2018
- Ensured compliance with food safety regulations and standards.
- Conducted regular inspections of food handling processes and facilities.
- Trained staff on proper food safety practices and procedures.
- Developed and updated food safety policies to enhance compliance and operational efficiency.
- Investigated incidents of food contamination and implemented corrective actions.
- Managed documentation related to food safety audits and inspections.
- Investigated food contamination incidents, identifying root causes and implementing corrective actions to prevent recurrence.
- Coordinated training sessions on emergency response procedures for staff.
- Guided management on food safety improvement areas, fostering a culture of compliance and proactive risk management.
Education
Graduation - B.Com Computers
Osmania University
Hyderabad, India 07.2013 - 04.2017
Intermediate Certificate - Accounting and Finance
Board of Intermediate Education
Hyderabad, IndiaSkills
- Customer support
- KPI analysis
- Data analysis
- Data analytics
- Problem solving
- Resource allocation
- Project management
- Technology implementation
- User training
- Compliance documentation
- Documentation tools
- Data management
- Team leadership
- Team supervision
- Budget management
- Account resolution
- Effective communication
- Critical thinking
- Bookkeeping
Personal Information
- Date of Birth: 1994-11-13
- Nationality: Indian
- Marital Status: Single
- Religion: Islam
- ID Type: Passport
- ID Number: AG921065
- Visa status: valid till December 5th 2026(Visit visa)
Accomplishments
- RNR Award for 5 ratings
- Best Student Award
- Best Employee Award
- Promoted as Quality Analyst (Google ads investigation department)
Languages
English
Advanced
C1
Hindi
Advanced
C1
Telugu
Advanced
C1
Timeline
Team Coordinator
Noon
12.2025 - 05.2026
Customer Support (GOOGLE Project)
Wipro Ltd
02.2020 - 09.2025
Accounts Assistant
Tapasya Architects
11.2018 - 12.2019
Food Safety Supervisor
International Trading Kuwaiti Company
08.2017 - 09.2018
Graduation - B.Com Computers
Osmania University
07.2013 - 04.2017
Intermediate Certificate - Accounting and Finance
Board of Intermediate Education