Results-oriented Customs Clearance & Logistics Coordinator with 16 years of experience in Supply Chain Management, Project Coordination, and Export-Import Operations. Specialises in end-to-end import operations, ensuring compliance and timely shipment releases through strategic stakeholder coordination. Committed to optimising logistics processes and maintaining precise documentation.
Managed customs clearance activities, coordinating with customs brokers, freight forwarders, shipping lines, transporters, warehouses, and internal departments to ensure compliance and timely processing.
Managed shipping and import documentation, payment proofs, document forwarding, and clearance follow-ups to ensure timely shipment release.
Coordinated end-to-end import operations, from shipment planning and customs clearance through final warehouse delivery.
Coordinated land transportation, delivery schedules, warehouse receipt, and shipment tracking to maintain supply continuity.
Monitored shipment status and delivery timelines, identifying documentation gaps and operational issues, resolving discrepancies to avert delays.
Handled SFDA registration and compliance, including product documentation, label translation, inspections, and exemption requirements.
Managed exemptions, deposits, insurance arrangements, and insurance claims related to imported shipments.
Supported invoice verification, freight cost control, accounting coordination, and reconciliation of import-related expenses.
Maintained accurate customs, import, logistics, and project records for reporting, document control, and audit readiness.
Coordinated with suppliers, customers, and logistics service providers to facilitate timely material movement and maintain clear communication across the supply chain.
Supervisor
Nofoth Food Products
08.2023 - 01.2024
Planned and executed schedules, budgets, and task details for delivery.
Coordinated transportation across KSA for Nofoth staff, facilitating collaboration among multiple departments.
Negotiated contract terms to align with project schedule, ensuring timely project execution.
Communicated project plan changes and organised reporting sessions and meetings.
Managed vehicle registrations, transport cards, and day-to-day driver operations.
Coordinated with warehouses for goods receipt and dispatch workflows.
Resolved staff issues quickly and managed staff movements under company rules.
Organised accommodations for shop-floor workers while maintaining hygiene standards and overseeing repair processes.
Prepared purchase orders for requested purchase requisitions and tracked approvals.
Supervisor - Import Operations
Forsan Foods Factories
10.2016 - 12.2022
Coordinated projects and customs clearance for imported shipments, ensuring timely compliance with regulations.
Supervised clearance procedures, transportation, and warehouse coordination.
Managed documentation, payment arrangements, and shipping document forwarding to facilitate smooth import operations.
Completed SFDA registration processes for imported goods, ensuring compliance with regulatory standards., label translation, and inspection procedures.
Oversaw payment clearance activities to ensure timely processing of financial transactions., coordinated deliveries, and ensured accuracy of warehouse receipts for efficient operations.
Managed insurance arrangements and assisted in insurance claims.
Oversaw exemptions, deposits, and document control processes.
Handled shipping document forwarding and applied SFDA/exemption conditions.
Followed up on payment proofs, clearance agents, and shipping lines.
Maintained accounting coordination, cost control, and invoice management.
Coordinated with various departments for project plan changes.
Ensured project schedule, budget adherence, and effective communication across departments.
Arranged land transport insurance and managed exemptions and deposits.
Team Lead - Export Operations
Alsharqi Shipping Co. LLC
Dubai
01.2012 - 03.2015
Supervised export operations to ensure compliance with regulations and streamline processes.
Managed booking, release requests, manifesting, and documentation.
Coordinated with various agencies for inspections and certifications.
Managed administrative support and maintained accurate export records for tracking and reporting purposes.
Negotiated rates and prepared quotations to optimise sales opportunities and enhance customer satisfaction.
Prepared and analyzed profit and loss statements.
Senior Export Operations Associate
Vserve Freight Forwarding Pvt Ltd.
Hyderabad
12.2009 - 12.2011
Coordinated export operations, order processing, and documentation to ensure timely shipments.
Oversaw compliance tasks, payment processing, and claims reporting to maintain regulatory standards.
Resolved customer conflicts and ensured order accuracy.
Supported administration and facilitated sales activities to enhance customer satisfaction.
Export Operations Associate
Alburaq Metals Recycling Co. Ltd
Riyadh, Jeddah
01.2007 - 10.2009
Managed documentation, invoicing, and shipment tracking to ensure compliance and accuracy.
Coordinated transportation and order scheduling for timely export operations.
Facilitated client communication with internal teams, enhancing collaboration with sales and production departments.
Provided customer service and facilitated export sales.
Education
BCom - Computers
Bundelkhand University
Jhansi
01-2006
10+2 -
Jhansi
01-2003
S.S.C -
Board of Secondary Education
Hyderabad
01-2001
Skills
Customs clearance
Import documentation
Logistics management
Supply chain management
Freight management
Customs brokerage
Regulatory compliance
Trade compliance
Transport logistics
Freight negotiation
Contract negotiation
Supplier evaluation
Inventory management
Market analysis
Project bidding
Excel expertise
SAP ERP
MS Office
Interdepartmental communication
Issue resolution
SAP ERP
SAP
MS Office
Languages
English
Advanced
C1
Arabic
Upper Intermediate
B2
Urdu
Advanced
C1
Custom
Import -Export Ops, Logistics and Supply Chain, GCC Customs Clearance