Mohammed Ayaz Munshi
Ahmedabad
Summary
To use my skills in the best possible way for achieving the company's goals & attain guest satisfaction. Self-confident Restaurant Manager with 8 years of experience. Offering comprehensive understanding of modern and creative ideas for customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Sora-The Primo
Ahmedabad
07.2025 - Current
- Supervised daily restaurant operations and ensured efficient service.
- Trained and mentored staff to enhance performance and teamwork.
- Managed inventory levels and ordered supplies to maintain stock.
- Organized staff meetings to communicate updates and address concerns.
- Managed day-to-day operations of restaurant, including scheduling,and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Maintained detailed records of sales transactions and daily shift reports.
- Oversee the onboarding, training, scheduling and evaluation of employees.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
Restaurant Manager
Tim Tim - Asian
Ahmedabad
10.2022 - Current
Guest Service Supervisor
Taj Skyline
Ahmedabad
05.2022 - 10.2022
Restaurant Manager
Moughal Chowk
Ahmedabad
08.2021 - 05.2022
Guest Services Supervisor
Hyatt Regency
Ahmedabad
11.2019 - 08.2021
Guest Service Associate
Hyatt Regency
Ahmedabad
02.2018 - 02.2019
Guest Service Associate
HyattRegency
Ahmedabad
08.2016 - 12.2017
Education
Bachelor of hotel management and catering technology - Ahmedabad
Asia Pacific Institute of Hotel Management
Ahmedabad06.2016
Operational trainee - Bangalore
The Leela Palace
Bangalore04.2016
Industrial Trainee - Penang, malaysia
G Hotel
Penang, malaysia12.2013
Higher Secondary Certificate - GENERAL
Diwan Ballubhai
Ahmedabad05.2012
High School Diploma - Ahmedabad
F.D High School
Ahmedabad03.2010
Skills
- Effective time management
- Attention to detail
- Team management
- Customer service
- Complaint resolution
- Point of sale system operation
Certification
- VEEN WATER AMBASSADOR, 04/01/18
- DIAMOND HYSTAR OF THE YEAR, 06/01/18
- TEAM LEADER DEVELOPMENT PROGRAM, 02/01/20
- CATERING FOR THE HONORABLE PRIME MINISTER NARENDRA MODI AT STATUE OF UNITY, 08/01/20
- PEOPLE MAKE A DIFFERENCE DURING THE CHALLENGING TIME OF COVID-19, 03/01/21
- BEING A PART OF BIO-BUBBLE TEAM SERVING LEGENDS OF THE INDIA AND ENGLAND TEST AND T-20 SERIES, 05/01/22
- BEING A PART OF BIO-BUBBLE TEAM SERVING THE BCCI AND DELHI CAPITALS DURING INDIAN PREMIER LEAGUE, 05/01/22
Accomplishments
- Managed an entire station and Birthday parties in the coffee house during my industrial and operational training.
- Worked in the busiest restaurant of Bangalore.
- Hygiene champion of the month in January 2018.
- Served the honorable Governor and Chief Minister in 2020 at Statue of Unity.
- Outdoor catering of IPL-2022 at Narendra Modi Stadium with 105 Buffets and 18000 pax.
- Served honorable Home Minister Mr. Amit Shah during Diu and Daman Delegates Meet on 06/10/22.
- Became a butler for Mr. Arvind Kejriwal (Honorable Chief Minister of Delhi) and Mr. Manish Sisodia (Deputy Chief Minister) on 08/07/22 and 08/22/22.
Personal Information
- Date of Birth: 09/23/94
- Nationality: Indian
Timeline
Restaurant Manager
Sora-The Primo
07.2025 - Current
Restaurant Manager
Tim Tim - Asian
10.2022 - Current
Guest Service Supervisor
Taj Skyline
05.2022 - 10.2022
Restaurant Manager
Moughal Chowk
08.2021 - 05.2022
Guest Services Supervisor
Hyatt Regency
11.2019 - 08.2021
Guest Service Associate
Hyatt Regency
02.2018 - 02.2019
Guest Service Associate
HyattRegency
08.2016 - 12.2017
Bachelor of hotel management and catering technology - Ahmedabad
Asia Pacific Institute of Hotel Management
Operational trainee - Bangalore
The Leela Palace
Industrial Trainee - Penang, malaysia
G Hotel
Higher Secondary Certificate - GENERAL
Diwan Ballubhai
High School Diploma - Ahmedabad
F.D High School