Mohammed Azeem
Hyderabad
Summary
Dynamic Technical Support Engineer with extensive experience at Fermament Solutions Pvt, excelling in laptop and computer repairs. Proven expertise in hardware troubleshooting and software installation, coupled with strong problem-solving skills. Committed to delivering exceptional support and maintaining up-to-date knowledge of industry trends to enhance customer satisfaction.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Technical Support Engineer
Fermament solutions pvt
Hyderabad
09.2018 - 08.2025
- Laptop all parts replacement
- Computer all parts replacement
- Laptop/computer parts repair
- All software installation
- Maintained up-to-date knowledge of industry trends and product updates at Fermament solutions.
Education
Bachelor of Commerce - Commerce
Anwar Ul Uloom
Hyderabad , India 10.2021 - 09.2024
Skills
- Laptop repair
- Computer repair
- Software installation
- Hardware troubleshooting
- Issue resolution
- Problem solving
- Support system management
- Windows OS support
- Troubleshooting and diagnosis
- Backup and recovery
- Operating systems expertise
- Hardware configuration
- Software troubleshooting
- Software updates
- Hardware integration
- System diagnostics
- Problem resolution
- Network troubleshooting