Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
Mohammed Azharudeen

Mohammed Azharudeen

Infra. Technology Specialist
Chennai,Tamil Nadu

Summary

Profile Summary:

  • Over Ten years of IT Professional experience performing various roles as in Middleware Administration and ITIL Management processes.
  • Having Change Management and Release Management exposure.
  • Hands-on with WAS ND as major and other Middleware technologies.
  • Worked with Team as an Offshore Lead and guided/mentored team members.
  • Implemented and integrated Monitoring systems at Infrastructure, Performance and Transaction levels.
  • Good understanding of App Servers, Web Servers, Load Balancing and APIs along with scripting for designing, implementing and managing enterprise applications in a distributed environment.
  • Excellent client relation skills and the drive to complete tasks effectively and proficiently and also the ability to communicate effectively with all levels of management and the technical community.

Professional Summary

  • Worked as Infra. Technology Specialist in Cognizant Technology Solutions, Chennai.
  • Worked as Senior Applications Engineer in IPsoft Global Services Pvt. Ltd., Bangalore.
  • Worked as WebSphere Administrator in Softenger (INDIA) Pvt. Ltd., Pune.
  • Worked as WebSphere Administrator in Pyramid IT Consulting Pvt Ltd., Chennai.

Overview

1
1
Language
2
2
Certifications
6
6
years of post-secondary education
10
10
years of professional experience

Work History

Infra. Technology Specialist

Cognizant Technology Solutions
Chennai, Tamil Nadu
08.2018 - 04.2021
  • Providing support to all our applications in all the middleware aspects right from day to day housekeeping tasks till weekend maintenance activities.
  • Providing Monthly Release Support on third Saturday of every month which involves deployment of several modules with chronology.
  • Monitoring our applications using AppDynamics Tool to keep everything online as it is a Production environment twenty four cross seven.
  • Joining Monthly Performance Decks to analyze the monthly performance of the team on certain parameters and improvising them accordingly.
  • Troubleshooting MQ issues on failovers and reprocessing/deletion of messages.
  • Deploying applications in Mulesoft, Tomcat through Jenkins using Github.
  • Performed Docker container restarts and monitoring the same.
  • Presenting performance and status reports in MPR call and other weekly Docks.
  • Supporting on weekends as an On-call Resource by taking care of the complete weekend to avoid any outage.
  • Sharing and implementing automation ideas to reduce the manual efforts on recurring issues and tasks.
  • Driving weekly/monthly Huddles and other Scheduled Meetings within the team, also with internal/external Management.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to respective towers.
  • Resolved problems, improved operations and provided exceptional service.

Senior Applications Engineer

IPsoft Global Services Pvt Ltd
Bengaluru, Karnataka
01.2013 - 07.2018
  • Was Leading a Team involved in below tasks.
  • Providing L2 Support by taking escalations from L1 engineers.
  • Monitoring the Services (application servers) for critical applications.
  • Performing Health Check for Critical Applications through Monitoring tools.
  • Involving in DR activities and Joining Bridge call for the same.
  • Working on Critical Changes as per the Scheduled Window and approvals.
  • Good Knowledge on JBoss and WebLogic deployments.
  • Troubleshooting critical Production issues by tracking the application URLs.
  • Working on MB Bar file and Execution Group Deployments.
  • Worked as a single resource team on change management tasks to schedule a change till getting it completed successfully.
  • Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
  • Researched, designed and implemented scalable applications for data extraction, analysis, retrieval and indexing.
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.

Middleware Administrator

Softenger INDIA Pvt. Ltd.,- IBM Idea
Pune, Maharashtra
10.2011 - 01.2013
  • Version Migration V6.1 to V7.0.
  • Supporting production systems ensuring availability of services.
  • Monitoring the systems (application servers) for critical applications.
  • Performing Health Check for Critical Applications on both WAS and IHS.
  • Working in Application Schedulers.
  • Installation of ITCAM and configuring the DC.
  • New environment setup which includes installation, patching, configuration and deployment of applications on both Linux and Windows platform.
  • Responsible for VA closures and other Compliance activities.
  • Renewing SSL Certificates.
  • Supporting Apache Tomcat servers.
  • Attending to service requests and closing corresponding tickets.
  • Scheduling Change requests and implementing the same as per the schedule and approvals.
  • Supporting IBM WebSphere Portal Server and IBM WebSphere Message Queuing at Monitoring level.

WebSphere Administrator

Pyramid IT Consulting Pvt. Ltd.,- Wipro Technologies
Chennai, Tamil Nadu
08.2010 - 08.2011
  • Handling Change and Incident requests.
  • Preparing monthly reports for different modules.
  • Doing multi-tasking in critical situations under pressure.
  • Deploying the applications manually through console.
  • Worked on Problem Management Record with IBM.
  • Responsible for updating the SOP and Weekend activities in Share Point.
  • Troubleshooting major Production issues within the estimated SLA.
  • Escalating the Major Level issues on time to the Leads.
  • Renewal of SSL Certificates.
  • Joining Bridge calls with various teams and providing solutions.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Exceeded goals through effective task prioritization and great work ethic.

Education

B.TECH - IT

RGCE, Anna University
Sriperumbudur
07.2005 - 04.2009

H.S.C -

MHS School, State Board
Chennai
04.2004 - 03.2005

S.S.L.C -

PMHS School, Matric Board
04.2002 - 03.2003

Skills

    App Servers : WAS ND, WebLogic, JBOSS, Tomcat

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Certification

IBM Certified System Administrator - WebSphere Application Server Network Deployment V8.5.5 by IBM.

Timeline

Infra. Technology Specialist

Cognizant Technology Solutions
08.2018 - 04.2021

Senior Applications Engineer

IPsoft Global Services Pvt Ltd
01.2013 - 07.2018

Middleware Administrator

Softenger INDIA Pvt. Ltd.,- IBM Idea
10.2011 - 01.2013

WebSphere Administrator

Pyramid IT Consulting Pvt. Ltd.,- Wipro Technologies
08.2010 - 08.2011

B.TECH - IT

RGCE, Anna University
07.2005 - 04.2009

H.S.C -

MHS School, State Board
04.2004 - 03.2005

S.S.L.C -

PMHS School, Matric Board
04.2002 - 03.2003

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Mohammed AzharudeenInfra. Technology Specialist