Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohammed Azlaan

Summary

Operations Specialist with over 5 years of experience in Annotation, Investigation and content review. Excel in innovative solution for process improvements with strong communication and collaborating skills.. Driven and motivated by the prospect of doing my life’s best work at Apple.

Overview

8
8
years of professional experience

Work History

Grading Specialist -2, AIML Data Operations

Apple
06.2021 - Current
  • Working on the core tasks and consistently achieving the goals set by the organisation for quality as well as production
  • Mentoring teammates, improving their quality and certification outcomes.Implemented shadowing sessions, doubt clarification, and shared best practices to meet organisational quality standards
  • Collaborated with a teammate and conducted sessions on company policies and tools.
  • Contributed ideas to Brainwave, and had a Radar raised for one idea
  • Worked on Annotation projects such as PR, Screening and similar projects.

Operations Expert/S.M.E

Accenture
01.2017 - 01.2021
  • Addressing client/customer escalations and providing resolutions
  • Maintaining consistency in productivity, quality, and floor decorum as required
  • Communicating clearly the progress of monthly internal and external stakeholders, including synthesizing feedback and adjusting plans accordingly
  • Adhering to security compliance guidelines and promoting awareness among teammates about client data protection.

Analyst

Global Logic
01.2016 - 01.2017
  • Worked on various projects for Google Maps

Education

Skills

  • Strong research skills with the ability to source and analyse relevant information, ensuring the accuracy of content
  • Flexible and adaptable to changing work-flows and processes
  • Native proven proficiency in English with exceptional reading, writing and comprehension skills
  • Strong research skills with the ability to source and analyse relevant information, ensuring theaccuracy of content

Timeline

Grading Specialist -2, AIML Data Operations

Apple
06.2021 - Current

Operations Expert/S.M.E

Accenture
01.2017 - 01.2021

Analyst

Global Logic
01.2016 - 01.2017

Mohammed Azlaan