Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohammed Faiq

Chickamagaluru

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Tiles Galaxy
Chickamagaluru
04.2024 - Current
  • Ensured compliance with safety regulations and company policies.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Maintained up-to-date knowledge of company products and services.
  • Resolved conflicts between team members in an effective manner.
  • Created reports on sales trends, inventory levels, and financial data.
  • Established processes for monitoring customer satisfaction levels.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Customer Service Representative

Accenture
Banglore
08.2023 - 03.2024
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Resolved customer complaints promptly and efficiently.
  • Answered customer inquiries via phone, email, and chat.
  • Provided accurate information about products and services to customers.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Answered inbound calls, chats and emails to facilitate customer service.

Sales Associate

Tiles Galaxy
Chickamagaluru
11.2021 - 08.2023

  • Prepared month-end closing entries for detailed reporting and recordkeepi
  • Processed transactions using a point-of-sale system.
  • Provided accurate information about products, prices and services.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Placed special orders or called other stores to find desired items.
  • Maintained records related to sales for store management.

Education

BBA - Business Administration

Adichunchanagiri Institute of Business Management,
Ait Circle Opt To Maruti Showroom Ckm
07-2022

Associate of Science - P.U.C

P.U.C MES Malnad Education Society
Hanmantappa Circle Opt To Reliance Digital Ckm
07-2018

High School Diploma -

Lake View Cambridge School Chikamagaluru
KM Road Opt To Dundarmaki Lake
04-2016

Skills

    > Excellent ability to express ideas with full confidence

    > Good communication skills

    > Committed worker and able to work under pressure in terms or independently

    > Comfortable to work in pc environments and having good knowledge on internet

  • Orientating and training

Timeline

Assistant Manager

Tiles Galaxy
04.2024 - Current

Customer Service Representative

Accenture
08.2023 - 03.2024

Sales Associate

Tiles Galaxy
11.2021 - 08.2023

BBA - Business Administration

Adichunchanagiri Institute of Business Management,

Associate of Science - P.U.C

P.U.C MES Malnad Education Society

High School Diploma -

Lake View Cambridge School Chikamagaluru

Similar Profiles

CREATE PROFILE
Mohammed Faiq