MOHAMMED FAIZ

Project Type: Telecom Data Processing and Charging.

Project Name: 1.Iraq-Newroz 2.SafariCom 3.Egypt-ACUD 4.STCsc-Bravo-Saudi Arabia

Project Scope: Data Processing for Telecommunication Network like 5G/4G/3G/2G, EDR/CDR/Dumps, IOT Devices, B2B and B2C solution using Nokia Mediation. Conversion of Different types of Data streams for Billing, Revenue Assurance, Fraud Management, Data Warehouse, Location Detection etc.

Project Type: Telecom Network Infrastructure Upgrade and Migration.

Project Name: VIL–CEN, VIL–MTX, Bharti-CEN, Bharti-Upgrade, Nokia-WING, TPG-Integration/Migration, T-Mobile-Integration/Migration, CISCO-MOPA, CISCO-Morgan Stanleyy

Project Scope: Telecommunication Network including ISP and Enterprise Domain network Infrastructure Upgrade, integraion and migration of services.

• Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
• Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing, and planning sessions to validate requirements.
• Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.
• Communicated project plans and progress to key stakeholders and project contributors.
• Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
• Partnered with project team members to identify and quickly address problems.
• Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
• Updated customers and senior leaders on progress and roadblocks.
• Managed design and manufacturing teams to build proprietary process equipment within aggressive cost and time constraints.
• Formulated integration system process flows based on stakeholders' specifications.
• Supported and executed simultaneous delivery of various e-commerce and mobile projects.
• Accomplished client goals by providing quality technical projects.
• Managed 4 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
• Monitored and tracked project progress to support timely completion.
• Trained personnel on use of IT tools and applications.
• Led cross-functional teams to successfully complete IT projects.
• Generated reports for IT project progress and performance.
• Established and enforced project timelines and deadlines.
• Communicated project updates to stakeholders at all levels.
• Developed and introduced IT strategies to improve operational efficiency.
• Assessed and analyzed customer requirements to develop effective IT project plans.
• Created and implemented contingency plans to address potential risks.
• Wrote, updated and maintained project documentation.
• Implemented best practices to drive quality IT project delivery.
• Identified and implemented cost-saving measures in IT projects.
• Resolved staff conflicts and identified potential areas of improvement.
• Managed various IT projects to meet deadlines and customer requirements.
• Conducted quality assurance to verify accuracy of data used in IT projects.
• Devised test plans to validate accuracy of IT projects.
• Negotiated and managed project budgets to meet goals.

• Managed projects from procurement to commission.
• Planned and scheduled phases for large projects.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Identified plans and resources required to meet project goals and objectives.
• Handled team of 13 site engineers across 13 states of India. Managing and monitoring LAN, WAN connectivity inside office and abroad links, using SAM as monitoring tool with admin access.
• Performed Integration & Migration of network services (BSC, RNC, Node-B, E-NodeB etc.) on Alcatel-Lucent devices. Also Includes Incident Management and Support to Idea Cellular clients as ISP.
• Done migration, supporting, and implementing L2/L3 based networks for Enterprise customer.
• Worked on Protocol BGP, MPLS, OSPF & ISIS and performed Layer 3 troubleshooting, also implementing/troubleshooting QoS
• Worked with multiple networks IP/MPLS Core, PACO, MPBN in traffic handover.

• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Handled a team of 7 engineers. Managing and monitoring LAN & WAN connectivity inside office and abroad links, using Zenoss, Dotcom-monitor and PRTG network monitor as monitoring and troubleshooting tools with admin access.
• Worked in Symantec Console for Backup maintenance and backup report generation. Along with VM creation and maintenance and OS used was Win XP professional.
• Performed Incident Management and providing support to end user system hardware & networking
• Configured Cisco Wireless Access points & controllers & knowledge of AVAYA EPABX
  Understanding on IPsec, VPNs, GRE, NAT/PAT over varied platforms.
• Mentored and guided employees to foster proper completion of assigned duties.
• Built strong relationships with customers through positive attitude and attentive response.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.

• Managed and monitored LAN & WAN connectivity inside office and abroad links for 13 countries. Using SNMP console and PC monitor as tools.
• Hands on troubleshooting experience in Enterprise LAN and WAN environment.
• Technical expertise with routing protocols (RIP, EIGRP, OSPF, BGP) and switching (VLAN, Trunking, Dot1x, various flavors of STP) protocols
• Worked on 6 Windows 2003 servers out of which 2 for India and 4 for Denmark office, including Exchange Server 2003 for file handling/sharing and mailing purpose.
• VM creation and maintenance, software testing on different versions such as Outlook 2010, 2013.

• Executed troubleshooting and server support in both in-person and remote situations.
• Handled 4 offices. Worked on Wi-Fi routers and other networking equipment and providing support to end user system hardware and networking issues.
• Worked on Windows and Exchange Server 2003 for mailing issues. Symantec Console for data management and protection, file handling and sharing.
• Handled Biotech Swipe machines and CCTV surveillance.
• Experience building PC systems and device drivers. Also, LDAP and Active Directory knowledge.