Open To Work
MOHAMMED FAIZAN
DA ENTERPRISES
Bangalore
Work Preference
Job Search Status:
Open to work
Desired Job Title
Area Supervisor ITCCustomer Support SpecialistTELE SALE EXECUTIVE
Work Type
Full Time
Location Preference
RemoteHybridOn-Site
Location:
Bangalore, India
Open to relocation:
Yes
Minimum Desired Compensation
₹45000/yr
Important To Me
Personal development programsCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid sick leave4-day work weekPaid time offTeam Building / Company Retreats
4
Languages
3
years of professional experience
Experienced Area Supervisor focused on team management and operational compliance. Skilled in implementing training programs that enhance staff performance and customer service. Expertise in inventory oversight and conflict resolution, driving process improvements and cost reductions. Strong communicator with a proven ability to foster teamwork and streamline operations for maximum productivity.
Work History
10 Months
10.2025 - Current
10 Months
Area Supervisor ITC
DA ENTERPRISES | Bangalore, India
10.2025 - Current
- Supervised daily operations across multiple locations to ensure compliance with company standards.
- Trained and mentored staff on best practices for customer service and operational efficiency.
- Implemented training programs to enhance employee skills and performance consistency.
- Conducted regular inspections to uphold cleanliness and safety standards in the workplace.
- Monitored inventory levels and coordinated restocking to maintain product availability.
- Performed daily inspections of equipment to identify potential maintenance issues before they occurred.
- Enforced company policies while maintaining a fair and consistent approach among staff members.
- Collaborated with upper management regarding changes in policy or procedure that could improve workflow efficiency.
- Developed and implemented truck loading processes to simplify and maximize drivers' time.
- Analyzed sales data from various reports to determine areas where improvements could be made.
- Planned and coordinated promotional events to increase customer traffic at store locations.
- Resolved customer complaints promptly, escalating issues to management.
- Led regular team meetings to communicate updates, gather feedback, and discuss strategies.
- Delegated work to staff, setting priorities and goals.
1 Year 1 Month
09.2024 - 10.2025
1 Year 1 Month
Customer Support Specialist
KAP CALL CENTER PVT LTD | Bangalore
09.2024 - 10.2025
- Resolved customer inquiries and issues via phone and email, ensuring timely support.
- Assisted customers with product installation, troubleshooting, and usage questions.
- Conducted follow-ups after issue resolution to ensure customer satisfaction and foster long-term relationships.
- Monitored customer feedback to identify trends and improve service quality.
- Analyzed complaints and service trends to identify and address systemic issues, enhancing overall service quality.
- Documented interactions and maintained accurate records in CRM system to support data-driven decision making.
- Coordinated with third-party vendors to resolve escalated customer issues.
- Assisted in developing training materials related to new products or services being released.
11 Months
08.2023 - 07.2024
11 Months
TELE SALE EXECUTIVE
ILLUMINATE SERVICES | Bangalore, IN
08.2023 - 07.2024
- Conducted market research and analysis to identify potential business opportunities.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Managed cross-functional teams to implement new initiatives and improve processes.
- Coordinated communication between departments to align project objectives and goals.
- Established relationships with key partners and vendors to ensure successful project outcomes.
- Conducted regular assessments to identify areas for improvement in service offerings.
Education
B.COM
SURANA COLLEGE | BANGALORE | 02-2024
Skills
Operational compliance
Inventory oversight
Team management
Sales analysis
Customer support
Client management
Supply chain distribution
Distribution center management
Languages
English A1 Beginner
Hindi A1 Beginner (A1)
KANNADA A1 Beginner (A1)
Urdu A1 Beginner
Activities
Giving my best to company enjoying every work and challange comes in my way and look the company on the success on peak
Timeline
Area Supervisor ITC
DA ENTERPRISES
10.2025 - CurrentRead more
Customer Support Specialist
KAP CALL CENTER PVT LTD
09.2024 - 10.2025Read more
TELE SALE EXECUTIVE
ILLUMINATE SERVICES
08.2023 - 07.2024Read more
SURANA COLLEGE - B.COM,
Read more