MOHAMMED FANUSWALA
Vadodara
Summary
Results-driven Sales Team Leader with proven expertise in building strong teams and motivating exceptional sales results. Ambitious in pursuing opportunities to expand client base and increase group revenue. Expert in building connections and servicing accounts.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Operations Intern
Etech Global Services
Vadodara
08.2022 - Current
- Trained, coached, and mentored new sales associates for maximum performance.
- Kept detailed track of sales and customer information in company system.
- Monitored sales team performance and provided constructive feedback.
- Developed and maintained knowledge of current sales and promotions.
- Attended monthly sales meetings and quarterly sales trainings.
Customer Experience Specialist
Etech Global Services
Vadodara
08.2019 - 08.2022
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Exceeded established sales goals and increased client retention.
Education
Higher Secondary Certificate - Commerce
The National Institute Of Open Schooling (NIOS)
Vadodara 06.2018 - 05.2019
Skills
Communicate Effectively
Computer Troubleshooting
Problem Solving
Teamwork
Organizational Skills
Dependable and Responsible
Google Workspace
Critical Thinking
MS Office
Timeline
Operations Intern
Etech Global Services
08.2022 - Current
Customer Experience Specialist
Etech Global Services
08.2019 - 08.2022
Higher Secondary Certificate - Commerce
The National Institute Of Open Schooling (NIOS)
06.2018 - 05.2019