Mohammed Fayiz C B
Abu Dhabi
Summary
Experienced Assistant Store Manager with a proven track record of driving sales and leading high-performance teams. Skilled in communication, customer service, and Microsoft Office. Adept at fostering a positive and productive work environment. Demonstrated ability to adapt quickly and effectively in fast-paced retail settings. Strong commitment to delivering exceptional customer experiences. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Female Accessories
01.2023 - Current
- As an Assistant Store Manager at Female Accessories, I was responsible for supporting the store manager in daily operations, including customer service, staff management, and inventory control
- I played a key role in ensuring the smooth functioning of the store by assisting in training and supervising staff, maintaining visual merchandising standards, and addressing customer inquiries and concerns
- Additionally, I utilized my strong communication skills and proficiency in Microsoft Office to effectively collaborate with team members and contribute to the overall success of the store
Sales Executive
Orion Gifts
Abu Dhabi
01.2019 - 08.2021
- Company Overview: Abu Dhabi
- Utilized social media and other digital channels to reach new customers and build relationships
- Maintained accurate records of customer contacts and sales activities
- Assisted in the training of new retail staff
- Collaborated with other retail staff to ensure all customer needs were met in a timely manner
- Developed a retail display strategy that increased sales
Sales Assistant
Grandway Accessories
Abu Dhabi
08.2017 - 12.2018
- Company Overview: Abu Dhabi
- Demonstrated a wide variety of products to customers to increase sales conversions
- Resolved customer complaints in a timely and efficient manner, leading to increase in customer loyalty
- Developed and implemented a marketing strategy that increased brand awareness
Education
BBM -
Annamalai University
India07.2017
Skills
- Customer Service
- Communication
- Team Management
- Microsoft Office
- Sales Leadership
- Operations Oversight
- Business Development
- Records Management
- Store Organization
- Stock management
- Loss Prevention
- Shift Scheduling
- Vendor Management
- Marketing and Promotions
- Order Management
- Team Building and Leadership
- Budgeting and cost control
- Upselling and Cross Selling
- Customer Service and Engagement
- Display Setup
- Staff Management
- Motivational Techniques
- Workforce Management
Personal Information
- Date of Birth: 01/31/95
- Nationality: Indian
Languages
Malayalam
First Language
English
Advanced
C1
Arabic
Intermediate
B1
Hindi
Proficient
C2
Tamil
Intermediate
B1
Timeline
Assistant Store Manager
Female Accessories
01.2023 - Current
Sales Executive
Orion Gifts
01.2019 - 08.2021
Sales Assistant
Grandway Accessories
08.2017 - 12.2018
BBM -
Annamalai University