MOHAMMED HILAL

Manage end-to-end store operations including sales, inventory, staffing, and customer experience. - Lead, train, and motivate store staff to consistently achieve and exceed sales targets.
- Conduct weekly and monthly sales analysis, stock audits, and performance reviews.
- Drive revenue through effective upselling, cross-selling, and promotional strategies.
- Ensure excellent customer follow-up, issue resolution, and after-sales satisfaction.
- Maintain compliance with company SOPs, merchandising standards, and reporting requirements.

 Senior Sales Executive | Xiaomi Technologies India Pvt Ltd
Jan 2018 – Dec 2022 | Bengaluru


· Drove sales performance and customer satisfaction in high-volume retail environment
· Mentored and coached junior sales team members on product knowledge and sales techniques
· Managed customer relationships and developed repeat business strategies

· Assisted in inventory management and product display maintenance


Key Achievements:
. Got directly Promoted as a Store Manager
· Ranked in top 10 of sales executives nationally
· Increased repeat business through effective relationship building
· Consistently achieved 120% of personal sales targets

• Responsible for Dept of Sales & target achievements
• Following MOP of the company
• Reviewing the Sales Target with Team Members on Daily Basis
• Giving feedback to ASM on various Merchandize aspects
• Discussing with the store management team for cross merchandizing space
• Ensuring customer interaction standards are followed on the floor
• Explaining difference between online and stores sales
• Maintaining the logbook
• Monthly training and meeting
• Weekly training and meeting
• Online and training test
• Giving service to customer transfer data. Network issue. etc.

• Responsible for Dept of Sales & target achievements
• Following MOP of the company
• Reviewing the Sales Target with Team Members on Daily Basis
• Giving feedback to ASM on various Merchandize aspects
• Discussing with the store management team for cross merchandizing space
• Ensuring customer interaction standards are followed on the floor
• Explaining difference between online and stores sales
• Maintaining the logbook
• Monthly training and meeting
• Online and training test
• Giving service to customer transfer data. Network issue. etc.

• Responsible for Dept of Sales & target achievements
• Following MOP of the company
• Reviewing the Sales Target with Team Members on Daily Basis
• Discussing with the store management team for cross merchandizing space
• Ensuring customer interaction standards are followed on the floor
• Explaining difference between online and stores sales
• Maintaining the logbook
• Monthly training and meeting
• Online and training test
• Giving service to customer transfer data. Network issue. etc.

• Responsible for Dept of Sales & target achievements
• Following MOP of the company
• Reviewing the Sales Target with Team Members on Daily Basis
• Giving feedback to ASM on various Merchandize aspects
• Discussing with the store management team for cross merchandizing space
• Ensuring customer interaction standards are followed on the floor
• Explaining difference between online and stores sales
• Maintaining the logbook
• Monthly training and meeting
• Online and training test
• Giving service to customer transfer data. Network issue. etc.