Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mohammed Imdad

Bangalore

Summary

Retail Store Manager experienced in retail sales operations and leadership. Delivered strong customer relationship management and achieved sales targets through data-driven planning and performance coaching. Drove operational initiatives to support strategic growth.

Overview

9
9
years of professional experience

Work History

Store Manager

Puma
Bangalore
04.2023 - Current

> Mall of Asia

  • Currently managing a 3,681 sq. ft. PUMA store at Mall of Asia with a team of 9. Coordinated store activities to enhance customer experience and optimize workflow.
  • Directed operations of a ₹6.65 Cr business, consistently driving sales growth and exceeding targets.
  • Achieved 111% of the annual target in 2025, demonstrating strong business performance and operational leadership.
  • Led Inorganic business vertical, generating ₹35.73 lakh in 2025.

> Lulu Mall

  • Managed a 2,700 sq. ft. store with a team of 7, driving operational excellence and business growth.
  • Delivered 175% year-on-year growth, increasing annual revenue from ₹1.30 Cr to ₹2.40 Cr.
  • Led market competition and established the brand as a strong performer within the mall through proactive leadership and effective brand promotion.
  • Oversaw RCB business operations across Bangalore stores, promoting growth through strategic coordination and customer engagement. - Oversaw RCB Stadium Kiosk operations to enhance customer experience., achieving ₹8 lakh in revenue.
  • Developed robust inorganic business portfolio through customer and client relationship management, yielding ₹19 lakh in 2023 and ₹27 lakh in 2024. - Strengthened customer relationships and successfully generated repeat business through proactive client engagement and business development.

Assistant Store Manager

Puma
Bangalore
10.2022 - 04.2023
  • Handled the Highest Volume store of South India at Brigade Orion Mall.
  • Handled a business of 7 Cr from just a 1200 Sq. Ft store.
  • Achieved store sales targets through strategic planning and execution.
  • Motivated sales team to consistently meet and exceed sales objectives.
  • Delivered excellent service, resulting in high levels of customer satisfaction.
  • Oversaw inventory management, ensuring top-selling products were always in stock.
  • Oversaw stock take, inventory management, shrinkage, and damage control in the department.
  • Ensuring Store compliance with Health and safety regulations.
  • Developing and arranging promotional material and in-store displays.
  • Led a team of 16+ to ensure efficient store management.

Retail Store Supervisor

Puma
Bangalore
01.2020 - 10.2022
  • supervisor of the TOP PUMA Store of South India handling and supervising a business of 6Cr.
  • Have been a continuous top performer Month on Month in the South region.
  • Led training initiatives in 2019-2020, contributing to store achieving 3rd rank in training PAN-India.
  • Conducted training sessions to enhance staff skills and knowledge, prioritizing development of subordinates.
  • Received special recognition for additional sales generated by developing customer relationships.
  • Have been a champion in exceeding customer expectations.
  • Managed visual merchandising for the store.

Sales Associate

Puma
Bangalore
08.2017 - 06.2019
  • Recognized as the Top Salesperson in India and consistently ranked No. 1 in South India for three consecutive years.
  • Proud member of the ₹1 Crore Club, achieving exceptional sales performance and consistently exceeding business targets.
  • Guided customers in selecting suitable products, ensuring satisfaction and repeat business. products and shared product information.
  • Presented new products, boosting customer interest and driving sales.
  • Conducted product training for store team, enhancing product knowledge and sales effectiveness.
  • Assisted team members in achieving daily sales goals. in meeting daily sales goals.
  • Worked with sales team members to meet group targets.
  • Conducted inventory counts to maintain accurate stock levels.

Intern

Puma
Bangalore
06.2017 - 08.2017
  • - Engaged with customers to enhance their shopping experience. improved product understanding and shopping support.
  • - Effective merchandise display organization strengthened seasonal campaign presentation.
  • - Ensured timely replenishment to maintain optimal stock levels. by organizing stock levels and ensuring timely replenishment.
  • - Kept detailed records of activities during internship for clarity. to ensure clear documentation during internship.

Education

GED -

Lalbahadur Shastri Government First Grade College
Bangalore
06-2018

Skills

  • Sales management
  • Customer relationship management
  • Business development
  • Sales forecasting
  • Market analysis
  • Inventory control
  • Visual merchandising management
  • Employee training
  • Performance metrics
  • Team leadership
  • Problem solving

Accomplishments

  • 1cr Club for 3 years
  • Top Performer year on year
  • Cat of the Quarter

Timeline

Store Manager

Puma
04.2023 - Current

Assistant Store Manager

Puma
10.2022 - 04.2023

Retail Store Supervisor

Puma
01.2020 - 10.2022

Sales Associate

Puma
08.2017 - 06.2019

Intern

Puma
06.2017 - 08.2017

GED -

Lalbahadur Shastri Government First Grade College
Mohammed Imdad