Mohammed Ismail
Bengaluru
Summary
Senior Site Reliability Engineer with expertise in cloud infrastructure and automation scripting at NTTDATA. Demonstrated success in improving system reliability and performance through innovative solutions. Strong collaboration skills with teams to drive continuous improvement and meet business goals. Proficient in incident management and performance tuning, ensuring high application uptime.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sr. Site Reliability Engineer
NTTDATA (Client: Barracuda Networks)
Bengaluru
11.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Tracked progress against goals using agile methodology tools such as Jira.
- Developed and maintained CI/CD pipelines to streamline application deployment processes.
- Automated infrastructure provisioning and management using Terraform to enhance deployment efficiency.
- Monitored system health and performance metrics to ensure optimal application uptime.
- Collaborated with cross-functional teams to troubleshoot and resolve production incidents.
- Implemented robust logging and monitoring solutions for real-time system insights.
- Conducted performance tuning and optimization of cloud resources to reduce costs.
- Designed and implemented security best practices for cloud infrastructure.
- Managed version control systems and enforced branching strategies for code quality.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Implemented natural language processing techniques for text email tasks Infra Provisioning.
- Designed and implemented a secure network infrastructure architecture to ensure compliance with security protocols.
- Developed systems diagrams, plans and technical documentation for the implementation of new network infrastructure components.
- Monitored resource utilization on a regular basis to ensure optimal usage of resources in the cloud environment.
- Created automated scripts to deploy infrastructure components in the cloud environment.
- Optimized costs by right-sizing resources based on current usage trends in the cloud environment.
- Assisted customers with troubleshooting issues related to their applications running on public clouds.
- Defined strategies for migrating existing workloads into the cloud environment.
- Conducted reviews of application designs for scalability, performance and cost optimization.
- Developed cloud-based solutions using AWS, Azure, and Google Cloud Platform technologies.
- Collaborated with stakeholders to identify business requirements and develop appropriate solutions.
- Configured network access control lists for secure communication between services running in different clouds.
- Provided technical leadership in designing and developing enterprise level applications on the cloud platform.
- Performed capacity planning activities such as sizing servers for new workloads in the cloud environment.
- Deployed DevOps tools such as Jenkins or GitHub Actions to facilitate continuous integration and delivery pipelines.
- Worked closely with development teams during software releases ensuring smooth transition from development to production environments.
- Developed custom scripts using various scripting languages, such as Python or Bash, to automate tasks.
- Migrated customers to latest virtual servers and storage technologies to improve performance.
- Built and maintained a repository of deliverables, methodologies, and business development documents in Atlassian Wiki.
- Assisted with new hardware and software deployments, system upgrades and virtual environment upgrades.
- Offered technical and non-technical support and services to clients and staff regarding product use, operation and maintenance.
- Drafted, presented and responded to proposals for specific customer requirements with industry-specific solutions.
- Developed and wrote technical documentation for products.
- Implemented security measures across various stages of the MLOps pipeline as needed.
- Investigated errors reported by users during model usage and implemented fixes accordingly.
- Identified opportunities for improving efficiency within the existing MLOps architecture.
- Created and maintained documentation related to MLOps processes, including best practices, troubleshooting guides, and deployment procedures.
- Collaborated with data scientists and engineers to ensure successful implementation of MLOps pipelines.
- Participated in meetings, code reviews, demos, design sessions and project retrospectives.
Sr. Site Reliability Engineer
IDESLAB pvt ltd (Client: Barracuda Networks)
Bengaluru
11.2023 - 11.2024
- Developed and implemented automated processes to ensure platform stability.
- Carried out regular audits of network devices and services to detect any unauthorized activities or changes.
- Ensured that all systems are patched regularly according to established security protocols and best practices guidelines.
- Monitored server performance, identified areas of improvement, and applied relevant changes.
- Performed daily system backups and ensured data integrity across multiple platforms.
- Analyzed system logs to identify potential issues before they become critical problems.
- Assisted in developing strategies for migrating legacy systems to modern cloud-based solutions.
Site Reliability Engineer
OJAS IT pvt ltd (Client: ScienceLogin INC)
Hyderabad
02.2021 - 10.2023
- Automated deployment processes using CI/CD pipelines to enhance software delivery.
- Collaborated with development teams to optimize application performance and reliability.
- Managed cloud infrastructure to ensure scalability and security across projects.
- Implemented monitoring solutions for real-time system performance insights and alerts.
- Developed containerization strategies using Docker for improved application deployment.
- Facilitated troubleshooting sessions to resolve incidents and maintain system uptime.
- Enhanced configuration management practices through tools like Ansible and Terraform.
- Conducted training sessions for team members on DevOps best practices and tools.
- Configured, managed, and monitored cloud-based services such as AWS EC2, S3, EBS, ELB, RDS using Terraform and Ansible.
- Implemented containerization technologies such as Docker and Kubernetes for faster delivery cycles.
- Managed infrastructure components including virtual machines, storage devices, networks.
Senior Cloud Engineer
Rapyder Cloud Solutions
10.2019 - 06.2020
- Established and executed strategy & solutions on AWS cloud in coordination with the Client Stakeholders (Business, IT and Application)
- Suggested appropriate technology-based solutions for enhancing functional efficiency and achieving business excellence.
- Conducted workflow analysis, space design or cost comparison analysis.
- Completed day-to-day duties accurately and efficiently.
- Resolved incidents reported by customers related to latency or availability of hosted applications.
- Migrated on-premises workloads to the cloud platform using various tools like Cloud Endure.
- Automated deployment process by integrating Jenkins with other relevant AWS services.
- Designed high availability solutions with ELB, Auto-scaling group and CloudWatch alarms.
- Created CloudFormation templates for automated provisioning of AWS resources in a repeatable fashion.
- Installed security software to protect networks.
- Created IAM roles and policies to control user access within the AWS environment.
- Deployed serverless architecture using Lambda functions for cost efficient operations in the cloud environment.
- Monitored system health metrics such as CPU utilization, memory usage, identified bottlenecks and took corrective actions accordingly.
- Managed, monitored and optimized the AWS environment including EC2 instances, S3 buckets, RDS databases, VPCs and security groups.
- Configured Amazon CloudWatch alarms to monitor application performance and availability.
DevOps Engineer
Maya data Inc.
11.2018 - 09.2019
- Environment: GCP, Nginx, Docker, Kubernets, Jenkins, Travis, Weave Scope, EFK, Grafana, OpenEBS, Maya Online, Cortex
- Developed & managed the code using the Version control systems like Git
- Worked on: Continuous Integration tools like Jenkins and pulled the code from Git repository
- Monitoring tools like Grafana
- Containerization and Virtualization in Docker and Kubernetes
- Implemented: Ansible (Workstation / Server / Nodes)
- Software Delivery and Asset Management
- Ensured the configuration consistency across all the nodes of Real Application Clustering Environment
- Liaised with Engineering and managed/developed a highly scalable and reliable cloud infrastructure
Software Developer
Orious Systems Pvt. Ltd.
Bengaluru
12.2014 - 11.2018
- Environment: AWS EC2, S3, RDS, Route53, EBS, VPC, Tomcat Apache, Cloud Front, GIT, Docker, Linux
- Debugged existing application functionality to identify areas of improvement.
- Built responsive web pages optimized for different devices.
- Established best practices for coding standards within team environment.
- Developed web applications using HTML, CSS and JavaScript.
- Analyzed user needs and software requirements to determine design feasibility.
- Managed the development and implementation of infrastructure automation solutions using AWS technologies such as EC2, S3, ECS, EKS, Lambda.
- Configured backup plans for data stored in Amazon S3 buckets by scheduling regular backups and establishing retention periods.
- Created IAM policies for users and groups with proper access control levels according to organizational security requirements.
- Configured monitoring tools such as CloudWatch Logs, Metrics and Alarms for tracking resource utilization across various cloud deployments.
- Provided technical support to customers regarding their queries about deploying applications on Amazon Web Services.
- Troubleshot performance issues related to application stack or underlying infrastructure components.
- Established backup and recovery procedures for critical data stored in Amazon S3 buckets or RDS databases.
- Developed automation scripts using AWS CLI and PowerShell to manage AWS resources.
- Migrated on-premises workloads to the cloud platform using various tools like AWS.
- Deployed applications on AWS cloud using services like EC2, ECS, Lambda.
Education
B.E. - Computer Science Engineering
VTU
Belgaum05-2013
Skills
- Cloud infrastructure
- Automation scripting
- Performance tuning
- Container orchestration
- Incident management
- Continuous integration
- Root cause analysis
- Continuous deployment
- Infrastructure automation
- Application scaling
- Load balancing
- Storage systems
- Linux administration
- Network troubleshooting
- Disaster recovery
- Log analysis
- Microservices architecture
- Configuration management
- Containerization technologies
- Scripting languages
- Security best practices
- Budget planning
- Budget control
Certification
AWS Sysops Certification, 02/20
Languages
- English
- Hindi
- Urdu
- Kannada
Projects
Elastic Container Service(ECS) Networking Clusters, Fintech Insurance Company, Deployed 18 micro service with 7 node cluster for .NET application with MVC framework with 3 environments, Cluster with Application automated using Cloud Formation Template, Blue Green Deployment setup for CI/CD operation, Git Repository push code and version controlling system, Enabled capacity providers for Memory, CPU utilization and ENI limit Event Ticket Booking B2B Portal, Built application server.Net Framework, Deployed Monolithic Servers for the application with 4 environments using Auto Scaling Group and Load Balancer for Backend API server from Staging to Production, Implemented staging servers with Elastic Load Balancer, Managed production servers by Auto Scaling group using launch configuration, Worked on CI/CD with version controlling GitHub repository, Jenkins for Build services and Code Deploy for Deployment of application for target servers using code pipeline, Angular JS front-end bundle application hosted on S3 bucket for static pages and CDN is provided using Cloud Front Kubernetes Monitoring Tool, Site Reliable Engineer, Worked on Monitoring tool hosted on the Kubernetes Cluster(GKE) with HELM Charts; integrated it with other tools for Cluster monitoring Prometheus, Grafana, Percona, Weave Scope, and ELK, Implemented Open source tools for persistent volume for applications to allocated required disk, Completed application deployed in 3 environments (staging, preproduction and production), Conducted end-to-end testing for new releases before deploying applications to production servers, Automated Database backups using bash scripts for Transaction log and complete Backup Spot Instance Implemented, Fintech-based Company, The customer was running on demand instances 24/7 to process PDF files which runs for less hours in a day, Processed PDF files as batch to SQS which triggered lambda using event based rule for spot request, Launch of spot instances was done using spotinst tool API integrated with-in lambda function which recognized the spot group and launches the spot instances
Personal Information
Date of Birth: 10/24/90
Location Preference
- Bengaluru, Karnataka
- Remote
Timeline
Sr. Site Reliability Engineer
NTTDATA (Client: Barracuda Networks)
11.2024 - Current
Sr. Site Reliability Engineer
IDESLAB pvt ltd (Client: Barracuda Networks)
11.2023 - 11.2024
Site Reliability Engineer
OJAS IT pvt ltd (Client: ScienceLogin INC)
02.2021 - 10.2023
Senior Cloud Engineer
Rapyder Cloud Solutions
10.2019 - 06.2020
DevOps Engineer
Maya data Inc.
11.2018 - 09.2019
Software Developer
Orious Systems Pvt. Ltd.
12.2014 - 11.2018
B.E. - Computer Science Engineering
VTU