A result oriented professional with experience in managing Business Development functions encompassing Sales & Marketing, Key Account Management, Channel Management and Team Management. Extensive background in complex and challenging environments with proven ability to represent the company with Customers and Channel Partners. Strong business acumen with skills to remain on the cutting edge; Drive new business through augmenting & streamlining Channel networks, Implementing product promotions etc. Excellent communication and people management skills that have been honed through skilled teams. Exceptionally well organised with a track record that demonstrates self motivation, creativity and initiative to achieve both personal & corporate goals. Experienced in increasing sales revenues, exceeding targeted sales goals, developing profitable and productive business relationships, building an extensive client base, and market development; Distinction of accomplishing multi fold revenue increase. Key Account Management for a high satisfaction index. Proven skills in breaking new avenues & driving revenue growth and proactively conducting opportunity analysis by keeping abreast with market trends/ competitor moves to achieve market-share metrics. Skills in developing relationships with key decision-makers in target organizations for revenue. Comfortable interacting with multiple levels of organisation, management and staff from different locations. Tracking, monitoring and reporting the DSR,Core Clients follow ups and performance of the team. Cementing long-lasting relations with major customers and extending high value-added services. Promotional activities like CME’s,Camps and Workshops for Doctor’s. Handling Stockist, Distributors (chemist) and Logistics. Responsible for achieving the regions target (Rupee wise, Product wise and Segment Wise). Responsible for completion of E- learning mandays as directed by the corporate office for team members and self.
Overview
24
24
years of professional experience
Work History
Branch Sales Manager (Retail Liability)
ICICI Bank
03.2024 - 08.2024
Achieve the targets within stipulated timeframe in terms of No of accounts, Rupee wise and Segment Wise
Effectively handled various account opening procedures in compliance with KYC norms and maintain Post booking system of accounts booked
Using In-house systems: E-search for Deliverables tracking, SFA (Sales force automation) for leads and ISENSE for Cross sell
Process customers request using FCRM (Finacle based Customer Relationship Management Tool) relating to requests/ complaints
Successfully manage cross – selling of retail financial products for overall boost in combined revenue generation
Accountable for preparing general and MIS report for internal customers
Maintain Audit Compliance, following and learning instructions of RBI in all the process follow ups and customer’s advisory roles
Opening of accounts and activations within TAT with least rejections
Training on Products, KYC and AML to Sales Officers, Privilege Bankers and Branch staff on Regular intervals
Mentoring and Monitoring of Sales officer’s performance periodically and leading them towards achievement in SIOP (Sales officer Incentive Programme)
Catchment mapping to conduct outdoor activities within the vicinity of the Branch for Visibility and Leads generation
On boarding of customers post account opening for higher balances and Cross sell
Co-Ordinate with other Verticals for Leads generation and activities
Recruiting of Sales offices, Training, Hand Holding and On boarding
Align with RPC and RCU teams for training on KYC and AML
Controlling attrition and engage closely with team members for retention.
Area Sales Manager
Alkem Labs
Gulbarga
03.2024 - 02.2024
Managing 4 PSR based out of Gulbarga, Bijapur and Raichur
Tracking, monitoring and reporting the DSR, Core Clients follow ups and performance of the team
Cementing long-lasting relations with major customers and extending high value-added services
Promotional activities like CME’s, Camps and Workshops for Doctor’s
Handling Stockist, distributors (chemist) and logistics
Responsible for achieving the regions target (Rupee wise, Product wise and Segment Wise)
Monthly review of team members on sales (primary and Secondary), DSR, Campaigns, Activities, Promotional tools and send the reports with plan of action to the Zonal office.
District Manager
Cipla Ltd
Mangalore
03.2024 - 01.2024
Managing team members based at Mangalore and Davangere
Responsible for achieving the Regional targets.(Rupee wise, Product wise and Segment wise) Joint Calls with team members and maintaining co-ordeal relations with key Doctors and decision makers
Recruitment, Induction and giving higher responsibilities to the capable team members
RTPs (Regional Training Programmes), refresher training and new product launches to be undertaken at regional level
Stockist handling like orders, dispatches, credit note settlement, cheque status, new stockist appointments and Institutional sales
Responsible for conducting CME’s, Web conferences, Departmental meetings and arranging camps for the medical fraternity
Conducting Patients education programmes at Hospitals on ART’s
Updating Seniors on regular basis on the Activities, Competition and Team members performance
Controlling attrition and engage closely with team members for retention
Co-Ordinate with other vertical colleagues for activities, Stockist handling, Recruitment and lateral Business.
Professional Service Representative
UNI-SIEL pharmaceuticals
Raichur
06.2000 - 02.2001
Worked as PSR promoting the antibiotics and other Gynecology products at Raichur and interiors.
Pharma Franchise
Eclipser Pharmaceuticals
Gulbarga
11.2024
Promotion of products to medical fraternity at Gulbarga and Interiors
Sales and distribution of our products to Chemists, Doctors and Nursing homes
Conducting free medical camps with Doctors
Timely supply of Products to Chemist and Nursing Homes
Credit note and Expiry goods settlement
Market feedback for introducing new product launch
Handling Logistics
Stock vs
Sales analysis periodically.
Education
PGDBM - IRPM (Industrial Relations and Personnel Management)
Bharitiya Vidya Bhavan’s
Gulbarga, Karnataka
01.1999
B Com -
NV College (Gulbarga University)
Gulbarga, Karnataka
01.1998
Senior Secondary(10+2) -
BVB’s Rajashree Vidyamandir.CBSE New Delhi
01.1995
Secondary(10th) -
BVB’s Rajashree Vidyamandir.CBSE New Delhi
01.1993
Skills
Business Planning
Sales & Marketing
Business Development
Key Account Management
Channel Management
Team Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Pharma Franchise
Eclipser Pharmaceuticals
11.2024
Branch Sales Manager (Retail Liability)
ICICI Bank
03.2024 - 08.2024
Area Sales Manager
Alkem Labs
03.2024 - 02.2024
District Manager
Cipla Ltd
03.2024 - 01.2024
Professional Service Representative
UNI-SIEL pharmaceuticals
06.2000 - 02.2001
PGDBM - IRPM (Industrial Relations and Personnel Management)
Mortgage Relationship Manager at ICICI Securities Ltd (Transferred to ICICI Bank Ltd.))Mortgage Relationship Manager at ICICI Securities Ltd (Transferred to ICICI Bank Ltd.))