A dedicated and results-driven Senior Collection Specialist with 8 years of experience in managing collections processes and improving collection rates. Seeking to leverage proven skills in negotiation, communication, and analytics to contribute effectively to the organization.
Preparing SLA, Dashboard requirements and Productive Detail.
Mentoring New Joiners.
Overview
9
9
years of professional experience
Work History
Senior Analyst (Account Receivable)
Timken India Ltd
08.2020 - Current
Manage a portfolio of accounts, ensuring timely collections and reducing aging
Performing order management for credit customer and cash in advance customer by releasing shipment
Analyze customer payment patterns and behavior to identify and mitigate collection risks
Performing TDS Reconciliation for every quarter
Sending collection dunning letter to the customers and following up with them for invoice payments and interacting with sales if customer non-responsive or if there is some dispute
Sending Match & clearing debit & credit line items for knocking off in SAP
Solving on dispute & MRN Cases
Sending balance confirmation for audit purpose
Uploading Invoices on Customer portal for timely payment
Provided regular reports on collection performance to management
Performing Audit confirmation and reconciliation.
Collection Analyst
Molex and Koch Industries Pvt
03.2018 - 07.2020
Handling all collections and dispute portfolio
Performing AR AP Netting for internal vendors
Sending collection dunning letter to the customers and following up with them for invoice payments and interacting with sales if customer non-responsive or if there is some dispute
Solving the customer dispute issues
Uploading invoices in customer portal to get payments on time
Sending VAT details to customer on monthly basis
Conducting team huddles with Team for process improvement
Performing Audit confirmation and reconciliation.
Finance Analyst - Collections for Oracle Acquisitions
Oracle India Pvt Ltd
11.2016 - 02.2018
Monitor $4+ millions of Collections portfolio and Working on complex accounts with minimal TAT
Interacting with Oracle's external and internal clients through telephone and weekly con-calls and via emails regarding billing queries, invoice related issues and also collecting on outstanding invoices
Initiating weekly con-calls with complex Account for immediate resolution of potential issues
Other responsibilities include following up with clients for payment status, thorough researching of customer's Purchase Orders and Ordering Documents, recognizing invoicing errors and submitting for Credit Memo and Re-bill and also helping the team to achieve their target
Preparing workload & reports, Scheduling meetings for new acquisition
Sending collection dunning to the customer and following up with them for invoice payment and Interacting with sales if customer non-responsive or if there is some dispute
Mentoring the newcomers to impart skill transfer and best practices during their On-Job Training Process.
Collection Analyst
Infosys BPO Ltd
12.2015 - 09.2016
Preparing workloads and reports
Scheduling meetings with internal and external stakeholders
Sending collection dunning to the customer and following up with them for invoice payments and interacting with sales if customer non-responsive or if there is some dispute