Well-qualified Logistic coordinator, proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Adept in overseeing distribution of goods and services to drive timely delivery. Possesses comprehensive understanding of supply chain operations and latest logistic technology.
Overview
10
10
years of professional experience
Work History
Logistic Supervisor
Aramex International Company
10.2014 - Current
Supervising, Planning, and coordinating all inbound & storage activities of the Warehouse
Organizing and distributing the shipments area wise and coordinating with the team members
Plan delivery routes and schedule/timetable for drivers to complete deliveries in timely manner
Tracking the progress of Shipments and follow up with the Couriers until the shipment gets delivered
Utilized software for data entry of customer service information for accuracy and quality control
Monitoring overall Supply chain KPI & work constantly to improve performance
Improve the manpower efficiency by developing and implementing the concept of multiple task handling
Work closely with Sales & Operation teams to discuss forecasts, trends & setting proactive approach to ensure customer’s satisfaction
Cooperation and coordination between all impacted departments to ensure proper communications, reporting practices and information
Checking the quantity & quality of items received, as per delivery note description and arrange smooth deliveries to the customer
Monitoring daily POD reports to make sure all the pod's are timely received and updated in system
Arrange same-day shipment deliveries on high priority for VIP Clients
Track and analyze miss-shipments to ensure they don’t occur again
In charge in coordinating & monitoring materials required
Identify and assess customer’s need to achieve satisfactions
Analytical, Problem Solving & Logical Thinking
MIS & Reporting
Quality Check.
Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.
Coordinated driver dispatch to accomplish daily delivery requirements.
Selected, trained and developed logistics personnel to achieve high-performing teams.
Monitored progress of tasks to provide feedback for improvement.
Education
MBA - Operations management
NIBM
04.2001 -
Bachelor of Commerce (B.Com) -
Osmania University
Skills
Strategic Planning Skills
Additional Information
9+ years of diversified experience of logistics, strategic sourcing, distribution, inventory and warehouse management. Well experienced in developing and implementing Logistics strategies involving planning, forecasting, sourcing and warehousing in actual operations.
Audits statutory compliances
Following the process / procedures of the company & ensuring compliance to rules and regulations of company including latest circulars & notifications. Executing efforts towards the upkeep of branch and adherence to service quality audits.
Honours and awards
Received Best Employee Award “Always takes on responsibilities proactively and drives it well for closure. Goes that extra mile for task completion”
Awarded as POWER BLASTER in recognition of exemplary dedication & performance
Personal Information
Father's Name: Mohammed Ghouseuddin
Date of Birth: 04/24/85
Nationality: Indian
Driving License: Holding valid Saudi driving license
Marital Status: Married
Iqama
Transferable
Languages
English
Arabic
Urdu
Timeline
Logistic Supervisor
Aramex International Company
10.2014 - Current
MBA - Operations management
NIBM
04.2001 -
Bachelor of Commerce (B.Com) -
Osmania University
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