Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Timeline
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MOHAMMED KHUTBUDDIN

Client Due Diligence Officer
Bangalore

Summary

Seeking for a position that will utilize skills and abilities to growth of organization that in turn will give ample space to grow and update knowledge and skills using latest technologies. To be part of team that dynamically works towards progressive growth and thus becoming resourceful asset this will lead to organizational growth along with self-growth.

Overview

11
11
years of professional experience
9
9
years of post-secondary education

Work History

CDD Officer

HSBC BANK
03.2021 - Current
  • Working as Client Due Diligence Officer for Singapore region End to End for Existing to Bank Customers from March 2021 to present
  • Responsibilities include reviewing/updating KYC profiles, performing research, managing cases completion, ensuring completion of required KYC reviews, analyzing/undertaking further due diligence, following KYC policies, seeking feedback, delivering consistent quality and customer experience, and completing end-to-end KYC due diligence process.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Increased employee satisfaction with constructive performance evaluations and targeted feedback.
  • Optimized resource utilization by reallocating personnel based on workload assessment resulting in balanced workload distribution among team members.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Fostered culture of continuous improvement by encouraging staff to identify areas of opportunity and propose solutions
  • Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes
  • Maintained strict adherence to industry regulations, minimizing risk exposure for organization

Client Manager

HSBC Bank
2 2018 - 3 2021
  • Worked as Client Manager for Client Management Group for Hong Kong and Singapore regions
  • Responsibilities include supporting RMs/Sales teams, facilitating maintenance of existing clients, collecting evidence of client/customer's identity, handling calls and interactions with internal and regional/global teams, and delivering consistent quality and customer experience.
  • Maintained detailed records of all client interactions, ensuring accuracy in reporting and facilitating clear communication across teams involved in each project or campaign execution.
  • Established trust with clients through consistent follow-up and commitment to understanding their unique business needs.
  • Led team meetings focused on continuous improvement, fostering environment of open dialogue and constructive feedback among team members.

RDD Analyst

Goldman Sachs
03.2017 - 02.2018
  • Worked as RDD Analyst in Goldman Sachs
  • Worked for UK implementation of Bank Recovery and Resolution Directive (BRRD) regulation. Worked closely with Project managers to drive business process model and create workflow for regulation. Successfully trained and migrated project to vendor team as process managed by 3rd party vendor. Single point of contact for Stakeholders, vendor team and clients and responsible for overseeing vendor team, share key highlights with stakeholders and communicating with client.
  • Worked for EMEA implementation of EMIR regulation for Mandatory Clearing (MC) regulation. Resolving incorrect submission of protocols with sales or client as required. Validate and process Adherence letters submitted by clients by verifying submitted data to internal system and help clients in reporting their submissions for EMIR Clearing Category via Markit, DTCC and Bilateral as per EMIR Regulations.
  • Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders

Senior Research Specialist 1

JP MORGAN CHASE
07.2013 - 10.2016
  • Worked as Senior Research Specialist 1 in JP MORGAN CHASE
  • Responsibilities include reconciling Teller cash General Ledger Account, performing root cause analysis, handling escalations, quality check for error reports, recovery of funds, working on process improvement and efficiency activities.
  • Supported ATM Reconciliation Process. Reconciling of ATM suspense general ledger and sending report to stake holders. Validating customer accounts and their transactions which are made at ATMs
  • Maintained compliance with ethical guidelines throughout all stages of research process by conducting thorough risk assessments and obtaining necessary approvals from appropriate review boards.
  • Led team of junior researchers to successfully complete multiple high-stakes projects on time and within budget constraints

Education

MBA - Finance

Sikkim Manipal University
Bangalore
01.2014 - 04.2017

B. Com - Bachelor of Commerce

Bangalore University
Bangalore
01.2009 - 04.2012

PUC (12th) -

Pre-University Board of Karnataka
Bangalore
01.2007 - 04.2009

SSLC (10th) -

Karnataka Secondary Education Board
Bangalore
01.2007 - 04.2007

Skills

Adaptability and Flexibility

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Accomplishments

  • Recognized as All Rounder for Q’4 2022
  • Recognized for best customer service and quality performance
  • Successfully revised SOPs for work types
  • ACE Award- Best performance in LOB – 1 Time awarded
  • Ideator Award- Given ideas for CI (continuous improvement) in ESDS Application

Disclaimer

I hereby declare that all the above information is true to the best of my knowledge and belief.

Timeline

CDD Officer

HSBC BANK
03.2021 - Current

RDD Analyst

Goldman Sachs
03.2017 - 02.2018

MBA - Finance

Sikkim Manipal University
01.2014 - 04.2017

Senior Research Specialist 1

JP MORGAN CHASE
07.2013 - 10.2016

B. Com - Bachelor of Commerce

Bangalore University
01.2009 - 04.2012

PUC (12th) -

Pre-University Board of Karnataka
01.2007 - 04.2009

SSLC (10th) -

Karnataka Secondary Education Board
01.2007 - 04.2007

Client Manager

HSBC Bank
2 2018 - 3 2021
MOHAMMED KHUTBUDDINClient Due Diligence Officer