MOHAMMED LUKHMAN
Bangalore
Summary
Experienced retail leader with over 15 years in luxury and premium brand environments. Generated ₹5 crore in revenue at Burberry during the 2023-24 fiscal year, surpassing sales goals. Proficient in operational improvements, business analytics, and building strong client relationships to drive loyalty. Notable strengths in trend forecasting, personal styling, and effective team leadership, resulting in enhanced sales performance.
Overview
16
16
years of professional experience
Work History
Senior Fashion Consultant
Salvatore Ferragamo (RBL)
Bangalore
03.2025 - Current
- Fostered long-term client relationships by delivering personalized luxury shopping experiences through exclusive styling consultations.
- Consistently exceeded monthly sales targets through effective cross-selling and upselling strategies across various product categories.
- Enhanced client journey by representing brand's heritage, craftsmanship, and innovation in storytelling.
- Managed diverse portfolio of HNI and UHNI clients, offering customized recommendations and after-sales support.
- Ensured compliance with global brand guidelines in visual merchandising and store presentation.
- Strengthened team performance by mentoring new members on product knowledge and best practices.
Senior Client Advisor
Burberry India Pvt. Ltd.
Bangalore
05.2018 - 08.2024
- Generated ₹5 crore in revenue by consistently achieving sales targets for 2023-24.
- Ensured operational efficiency through management of store operations meeting Burberry's standards.
- Analyzed business reports to create strategies for improving overall store performance.
- Expanded brand presence by actively cultivating new client relationships in the community.
- Achieved recognition for top conversion rates and establishing strong connections in South India.
- Enhanced customer loyalty via tailored styling consultations and superior after-sales service.
- Aligned store operations with business goals through collaboration with cross-functional teams.
- Maintained long-term client relationships, significantly contributing to repeat business efforts.
Sales Associate
Fossil India Private Limited
Bangalore
11.2015 - 03.2018
- Managed monthly sales turnover of ₹10-12 lakhs for premium brands, including Michael Kors and Emporio Armani.
- Developed and implemented targeted sales strategies to enhance product visibility and drive conversions.
- Analyzed Watches category performance to identify growth opportunities and optimize overall store performance.
- Played a key role in optimizing daily floor operations, improving customer experience and efficiency.
- Delivered exceptional customer service, fostering strong client relationships that ensured repeat business.
- Collaborated with management team to achieve store targets and maximize profitability.
- Contributed to training and mentoring junior staff to meet company standards and sales goals.
Store Manager
M/s G.K. Vale & Company
Bangalore
04.2013 - 09.2015
- Achieved revenue and gross margin per square foot targets across multiple product categories.
- Optimized inventory levels and End-of-Day (EOD) models for precise stock management.
- Enhanced store display stock and back-store inventory to improve turnover rates.
- Managed accounts handling, including bill collection and monthly reconciliations.
- Developed strategies to boost sales and increase overall store profitability.
- Monitored performance metrics to ensure seamless operations and data-driven decisions.
- Collaborated with vendors to maintain optimal stock levels and negotiate favorable terms.
- Led store team to achieve business goals while maintaining high operational standards.
Sales Promoter
Canon India Pvt. Ltd.
Bangalore
05.2009 - 02.2013
- Exceeded monthly sales targets through promotion of Canon products and exceptional customer service.
- Established strong client relationships that resulted in enhanced loyalty and repeat business.
- Implemented product demonstrations, educating customers on features to increase conversions.
- Worked collaboratively with team members to create impactful sales strategies aligned with store goals.
- Supported daily sales operations by ensuring optimal product presentation on the sales floor.
- Accurately maintained sales records and inventory levels for efficient back-end processing.
- Participated in store events and promotions, boosting brand visibility and attracting customers.
- Provided management with regular reports on sales performance, identifying opportunities for growth.
Education
B.com -
IIMES - Indian Institute of Management and Entrepreneurship Studies
Bangalore01.2011
Pre University Education -
Bangalore University - Govt. of Karnataka
Bangalore01.2008
Skills
- Clienteling and relationship management
- Luxury product expertise
- Customer experience excellence
- Sales and upselling strategies
- Cultural sensitivity and discretion
- Visual merchandising and brand representation
Languages
- English
- Hindi
- Urdu
- Kannada
Timeline
Senior Fashion Consultant
Salvatore Ferragamo (RBL)
03.2025 - Current
Senior Client Advisor
Burberry India Pvt. Ltd.
05.2018 - 08.2024
Sales Associate
Fossil India Private Limited
11.2015 - 03.2018
Store Manager
M/s G.K. Vale & Company
04.2013 - 09.2015
Sales Promoter
Canon India Pvt. Ltd.
05.2009 - 02.2013
B.com -
IIMES - Indian Institute of Management and Entrepreneurship Studies
Pre University Education -
Bangalore University - Govt. of Karnataka
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