Summary
Overview
Work History
Education
Skills
Aadhaar No
Languages
Hobbies and Interests
Additional Information
Personal Information
Accomplishments
Timeline
Generic
Mohammed Mansoor

Mohammed Mansoor

Cuttack

Summary

Experienced Restaurant Manager with a strong background in overseeing daily operations, leading high-performing teams, and delivering exceptional guest experiences. Skilled in staff recruitment, training, and scheduling, with a focus on maintaining top-tier hygiene and safety standards. Proven ability to manage budgets, control inventory, and drive profitability through cost-effective strategies. Adept at handling customer feedback, resolving issues promptly, and implementing marketing initiatives that boost footfall and brand visibility. Known for fostering a positive work culture and using data-driven insights to improve service quality and operational efficiency.

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Overview

19
19
years of professional experience

Work History

Restaurant Manager

Zaitoon
Jaddah
06.2023 - Current

- Oversaw daily restaurant operations to ensure smooth service and customer satisfaction
- Managed staff recruitment, training, scheduling, and performance evaluations
- Maintained high standards of hygiene, safety, and regulatory compliance
- Handled customer feedback and resolved complaints to enhance guest experience
- Controlled inventory, vendor relations, and supply chain efficiency
- Monitored budgets, reduced costs, and improved overall profitability
- Implemented marketing strategies to boost footfall and brand visibility
- Led team meetings and fostered a positive, productive work environment
- Analyzed sales data and operational metrics to drive continuous improvement
- Coordinated special events and promotions to increase revenue and engagement

Restaurant Manager

TRUPTEE GROUP OF HOTEL & RESTAURANT
Bhubaneswar
05.2017 - 07.2023

- Managed daily restaurant operations to keep service smooth and customers happy
- Hired, trained, and scheduled staff while encouraging teamwork
- Ensured cleanliness, safety, and followed all health rules
- Handled customer complaints and improved their dining experience
- Controlled inventory and reduced costs to boost profits
- Planned events and promotions to attract more guests and grow sales

Assistant Restaurant Manager

OHRIS GROUP OF HOTEL & RESORTS
Hyderabad
11.2010 - 04.2017
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to develop and implement creative solutions to complex problems.

Restaurant Captain

DEVANSH RESIDENCY
Jagdalpur
07.2008 - 09.2010

- Welcomes guests and ensures they are seated comfortably
- Takes food and drink orders accurately and passes them to the kitchen
- Supervises waitstaff and helps coordinate smooth service
- Handles guest requests and resolves minor complaints politely
- Maintains cleanliness and follows hygiene and safety standards
- Suggests menu items to guests and helps increase sales through upselling

Restaurant Steward

SITARA GRAND
Hyderabad
05.2006 - 06.2008
  • Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Addressed and resolved spills in dining areas and provided polite guidance around hazards.
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage.

Education

High School Diploma -

Computer Course, ZENITH TECHNOLOGY
SALEPUR, ODISHA
11.2017

12TH -

MADAN MOHAN JS College, Utkal University
Cuttack
05.2005

10TH HSC -

Chintamani Bidyapitha Kishore Nagar High School
KISHORE NAGAR, CUTTACK
06.1998

Skills

  • Leadership & Team Management – Guides staff, builds teamwork, and ensures smooth daily operations
  • Customer Service Excellence – Handles guest interactions and resolves issues to ensure satisfaction
    Operational Efficiency – Manages inventory, scheduling, and workflow to keep things running smoothly
    Financial Oversight – Controls budgets, reduces costs, and boosts profitability
    Marketing & Promotion – Plans events and strategies to attract customers and grow the business

Aadhaar No

961061086127

Languages

  • English - Proficient
  • Hindi = - Proficient
  • Odiya - Proficient
  • Telugu - Intermediate

Hobbies and Interests

  • Play Cricket
  • Football
  • Listening to Music
  • Kapil Sharma Show

Additional Information

15 years in hospitality, Covishield, fully vaccinated (2 doses)

Personal Information

  • Passport Number: 10597952
  • Passport Expiry Date: 07/25/29
  • Date of Birth: 07/06/83
  • Nationality: Indian
  • Marital Status: Married

Accomplishments

Leadership & Team Management – Built and led a team of 20+ staff, improving service speed and morale, which reduced employee turnover by 30%.

Customer Service Excellence – Enhanced guest satisfaction scores by 25% through personalized service and quick complaint resolution.

Operational Efficiency – Streamlined daily operations and reduced order errors by 40% through better staff coordination and training.

Financial Oversight – Cut food waste and optimized vendor contracts, resulting in a 20% increase in monthly profit margins.

Marketing and promotion – launched local campaigns and themed events that boosted weekend footfall by 35% and increased repeat customers

Timeline

Restaurant Manager

Zaitoon
06.2023 - Current

Restaurant Manager

TRUPTEE GROUP OF HOTEL & RESTAURANT
05.2017 - 07.2023

Assistant Restaurant Manager

OHRIS GROUP OF HOTEL & RESORTS
11.2010 - 04.2017

Restaurant Captain

DEVANSH RESIDENCY
07.2008 - 09.2010

Restaurant Steward

SITARA GRAND
05.2006 - 06.2008

High School Diploma -

Computer Course, ZENITH TECHNOLOGY

12TH -

MADAN MOHAN JS College, Utkal University

10TH HSC -

Chintamani Bidyapitha Kishore Nagar High School
Mohammed Mansoor