Mohammed Mehraj
Hyderabad
Summary
Dynamic Store Manager with extensive experience at Reliance Digital Retail Ltd., excelling in driving sales and enhancing customer satisfaction. Proven track record in inventory management and team training, leveraging excellent interpersonal skills to foster a consultative sales environment. Committed to achieving high stock turns and optimizing product mix for maximum profitability.
Overview
20
20
years of professional experience
Work History
Store Manager
Reliance Digital Retail Ltd.
Kurnool
09.2021 - Current
- Managed monthly P&L analysis, controlling operational costs and optimizing labor scheduling to maximize store profitability.
- Prepared monthly business reviews for cluster management, highlighting sales performance, inventory turns, and actionable insights.
- Increased conversion ratio percentage for respective category through targeted sales strategies
- To ensure the team leaders and sales associates are trained and responsive to customer needs and objections in order to set up a consultative sales environment
- Trained the team on functional and behavioral skills according to the training calendar
- Developed advanced knowledge of products and industry trends to enhance customer engagement.
- Accuracy and uptime of all forms of Visual merchandising for the store
- Oversaw product shelf life management to control store silage and optimize SKU mix for managed categories
- Monitored sales numbers and interpreted trends to inform inventory planning with Cluster Manager
- Increase Per% of Stock Turns for the category.
Department Manager
Reliance Digital Retail Ltd.
02.2016 - 08.2021
- Managed electronics department operations to ensure smooth functioning and customer satisfaction
- Oversaw daily operations and team performance in retail environment.
- Managed inventory levels and product placement for optimal sales.
- Developed training programs to enhance employee skills and knowledge.
Team Leader
Reliance Digital Retail Ltd.
12.2013 - 01.2016
- Managed operations of electronics department at Reliance Retail Ltd
- Led a team of associates to enhance customer service and sales performance.
- Trained new employees on company policies and operational procedures.
- Coordinated inventory management processes to ensure stock availability.
Sales Associate
Reliance Digital Retail Ltd.
01.2010 - 11.2013
- Assisted customers with product selection and technical inquiries.
- Processed transactions efficiently using point-of-sale systems.
- Maintained product displays to enhance visual merchandising standards.
- Managed daily electronic retail operations at Reliance Retail Ltd.
Sales Associate
PCH Retail Electronics
03.2008 - 01.2010
Brand Promoter
Morphy Richards SDA
05.2007 - 02.2008
Brand Promoter
Black & Decker SDA
07.2006 - 04.2007
Education
B.A -
Dr.B.R.Ambedkar University
HyderabadIntermediate - C.E.C
Board of Intermediate Education A.P.
HyderabadS.S.C -
Board of Secondary Education A.P.
HyderabadSkills
- Retail sales
- Inventory management
- Management experience
- Dynamic leadership
- Customer service excellence
- Team motivation
- Interpersonal skills
- Commitment oriented
- Positive mindset
Languages
- English
- Telugu
- Hindi
Operating Systems
- SAP 7.0 CRM
- SAP R3
- MPOS
- MS Office (Excel, PowerPoint, Word)
Personal Information
- Father's Name: Mohammed Yousuf
- Date of Birth: 03/27/87
- Nationality: Indian
- Marital Status: Married
Timeline
Store Manager
Reliance Digital Retail Ltd.
09.2021 - Current
Department Manager
Reliance Digital Retail Ltd.
02.2016 - 08.2021
Team Leader
Reliance Digital Retail Ltd.
12.2013 - 01.2016
Sales Associate
Reliance Digital Retail Ltd.
01.2010 - 11.2013
Sales Associate
PCH Retail Electronics
03.2008 - 01.2010
Brand Promoter
Morphy Richards SDA
05.2007 - 02.2008
Brand Promoter
Black & Decker SDA
07.2006 - 04.2007
B.A -
Dr.B.R.Ambedkar University
Intermediate - C.E.C
Board of Intermediate Education A.P.
S.S.C -
Board of Secondary Education A.P.