Mohammed Mubarak
Bangalore
Summary
Knowledgeable DSB/ATM Operations with over 10 Years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
12
12
years of professional experience
Work History
Assistant Manager of Operations
BRINKS INDIA PVT LTD
BANGALORE
04.2021 - Current
- Leading the team of more than 100 employees in and around Karnataka.
- Handling more than 1500 DSB customer points with error free operations, ensuring efficiency, accuracy and compliance with policies and procedures.
- Handling more than 50 routes overall Karnataka.
- Ensuring the Branch security system as per the company guidelines.
- Handling fleet of 50 vehicle's in Karnataka.
- Handling Manpower - Vehicle agencies.
- Ensuring the Branch 5s & Lean ops.
- Monthly review on productivity & Branch P&L.
- Conducting periodical audits in Branch/Security Sytem/SPOK/Route audits.
- Conducting Trainings to onroll / offroll staffs.
Senior Executive
BRINKS INDIA PVT LTD
BANGALORE
04.2019 - 04.2021
- Handled 900 ATM's with more than 40 routes.
- Monitoring FLM/SLM calls.
- Co-ordinated with Banks on closing ontime VCB/MIS.
- Conducted regular audits to check for any discrepancies in cash levels or operation performance.
- Worked closely with other departments such as IT, Reckon, Security, as needed.
- Investigated potential fraud cases involving the misuse of an ATM machine.
- Trained staff on proper use of the ATM system and troubleshooting techniques.
Executive
BRINKS INDIA PVT LTD
BANGALORE
04.2014 - 04.2021
Customer Service Representative
CLI3L
BANGALORE
01.2012 - 04.2013
Education
Bachelor of Commerce -
MTUN
Noida06-2011
2nd PUC -
Delhi State Public School
Delhi03-2008
SSLC -
Florence High School
Bangalore03-2006
Skills
- Lean Operations Management
- KPI Tracking
- Problem-Solving
- P&L, Cost analysis and savings
- Fleet Management
- Route Planning
- Vendor Management
- CCTV Monitoring
- Access Control
- Security systems knowledge
- CPC Management
Languages
Urdu
First Language
English
Upper Intermediate (B2)
B2
Kannada
Upper Intermediate (B2)
B2
Tamil
Elementary (A2)
A2
Hindi
Upper Intermediate (B2)
B2
Telugu
Beginner (A1)
A1
Arabic
Beginner
A1
Accomplishments
- Recognized as Employee Of The Month - 6 times
- Recognized as STAR AWARD for Operations - South Region for the year -2021
- Recognized as COVID HERO Pan India in 2019 - 2020
- Awarded as 5s Leader
Hobbies
- Listening to Music
- Riding bikes
- Swimming
Timeline
Assistant Manager of Operations
BRINKS INDIA PVT LTD
04.2021 - Current
Senior Executive
BRINKS INDIA PVT LTD
04.2019 - 04.2021
Executive
BRINKS INDIA PVT LTD
04.2014 - 04.2021
Customer Service Representative
CLI3L
01.2012 - 04.2013
Bachelor of Commerce -
MTUN
2nd PUC -
Delhi State Public School
SSLC -
Florence High School
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