MOHAMMED NADEEM KHAN
Channel Management
Mira Road
Summary
Results-driven and strategic ATM Channel Management professional with over 20 years of experience in managing end-to-end ATM operations, deployment, and channel optimization. Proven expertise in vendor management, project execution, and lifecycle support for ATM networks across urban and rural geographies. Adept at leading cross-functional teams, ensuring regulatory compliance, and driving cost efficiencies through effective negotiation and SLA governance. Demonstrated success in overseeing ATM installation projects, managing large-scale rollouts, and enhancing customer service delivery through innovative technology adoption and seamless coordination with OEMs, service providers, and internal stakeholders. A performance-focused leader committed to operational excellence and continuous process improvement.
Overview
20
20
years of professional experience
2004
2004
years of post-secondary education
4
4
Languages
Work History
Assistant Vice President-Banking Outsourcing
AGS Transact Technologies Ltd.
01.2011 - 04.2025
- Lead national channel management strategy for ATM site sourcing, overseeing a network of regional sourcing partners, real estate agents, brokers, and property aggregators.
- Successfully built and managed a sourcing ecosystem responsible for the acquisition of over 1500 ATM sites annually, ensuring strategic placement and minimal TAT.
- Developed and institutionalized SOPs for partner onboarding, compliance training, SLA enforcement, and performance monitoring across multiple territories.
- Achieved 25% reduction in site acquisition turnaround time by optimizing partner engagement models and streamlining documentation workflows.
- Negotiated and finalized high-value lease agreements with institutional landlords and key real estate groups, reducing average rental costs by 5%.
- Led resolution of partner conflicts and land acquisition challenges in high-sensitivity zones, ensuring timely ATM rollouts without regulatory escalations.
- Collaborated with legal, compliance, operations, and client teams to ensure smooth transition from site approval to ATM deployment and operational readiness.
- Implemented data-driven dashboards and reporting systems to monitor channel performance, partner TAT, and location profitability KPIs.
- Lead the project and vendor management team for smooth role of ATM sites.
- Increased efficiency by streamlining processes and implementing new software tools for the team.
- Led cross-functional teams to deliver successful projects on time and within budget, enhancing company reputation in the industry.
- Managed risk effectively by implementing robust compliance procedures and conducting regular audits of internal controls.
- Attended weekly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major administrative initiatives, policies and decisions.
- Reduced costs by negotiating vendor contracts and identifying areas for potential savings within department budgets.
- Managed a diverse portfolio of projects, ensuring that each project met established quality standards and delivered expected results on time and within budget.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Regional Manager – Western Region Operations
FIS Payment Solutions and Services India (P) Ltd.
08.2007 - 01.2011
- Regulated the post deployment services of ATM’s on Pan India basis.
- Maintained healthy relations with the key clients (bank) and delivered Post Deployment Services for the complete western region.
- Led the deployment of ATMs across Western region for various customers with the team of 20 members including local coordinators and managed the functions pertaining to operational budget, headcount, new hires, department and team objectives, rewards and recognition, and performance management process.
- Steered various other functions like monthly revenue recognition, accounts receivables, vendor SLA management, generated & maintained various monthly downtime report of vendors.
- Conducted weekly review meeting with vendors for the improvement in support services and discussed the points like setting-up of SLA with vendors for annual maintenance contract, negotiations with vendors on commercials, renewal of AMC agreement, monthly revenue forecast.
- Prepared the Purchase Spent Approval (PSA) for the business and finance approval, forecasted the delivery and managed the maintenance the ATM’s site.
- Attended monthly meetings with maintenance contractor for review, tracked customers order, coordinated with internal teams for making ATMs live, worked with internal customers (finance, procurement and technology).
- Coordinated with different department for the finalizations of rent for offsite ATMs with landlord, preparation of lease agreement and renewal of lease agreement.
Commercials & Purchase Officer
NCR Corporation India (P) Ltd.
09.2006 - 08.2007
- (Merit of receiving “Excellence Award” in 2006 within four months of joining)
Jr. Executive-Claims
Neoteric Informatique Pvt. Ltd.
02.2006 - 09.2006
Account Assistance
Kuoni Travel Holding Ltd.
01.2005 - 02.2006
Education
B.Com. -
Mumbai University
Skills
- ATM Site sourcing
- Field Operations
- Transactions and Profitability
Project management
Negotiation
Process improvements
Team leadership
Customer service
Business growth initiatives
Personal Information
Date of Birth: 12/04/83
Trekking and running
As an enthusiastic trekker and runner, have been to many trekking locations in Sahyadri mountains in Maharashtra and as a runned have also participated in marathons in Mumbai.
Timeline
Assistant Vice President-Banking Outsourcing
AGS Transact Technologies Ltd.
01.2011 - 04.2025
Regional Manager – Western Region Operations
FIS Payment Solutions and Services India (P) Ltd.
08.2007 - 01.2011
Commercials & Purchase Officer
NCR Corporation India (P) Ltd.
09.2006 - 08.2007
Jr. Executive-Claims
Neoteric Informatique Pvt. Ltd.
02.2006 - 09.2006
Account Assistance
Kuoni Travel Holding Ltd.
01.2005 - 02.2006
B.Com. -
Mumbai University
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