MOHAMMED NAWAZUDDIN
Mahabubnagar
Summary
Customer-oriented sales professional with extensive experience in relationship building and partnership cultivation. Proven track record in growing profit channels and expanding network connections. Expertise in territory development and identifying customer needs to deliver effective solutions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Car sales executive
Group1 Automotive Mercedes-Benz
Warrington
07.2024 - 05.2025
- Established trust with clients by demonstrating transparency in all transactions.
- Closely followed-up on leads generated from online enquiries, increasing conversion rates.
- Engaged in regular product training sessions for staying updated with latest features and specifications.
- Participated actively in sales meetings, contributing valuable ideas and feedback.
- Increased showroom footfall through strategic advertising and promotional activities.
- Achieved high customer satisfaction by providing excellent service.
- Identified suitable vehicles for customers' needs, enhancing their buying experience.
- Built strong relationships with customers for increased loyalty.
Customer advisor
Teleperformance DWP
Manchester
10.2023 - 07.2024
- Managed high-volume customer enquiries across various channels, delivering helpful, timely and professional service.
- Identified and effectively resolved customer issues, consistently meeting call time targets.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
Customer assistant
Boots Manchester Airport
Manchester
06.2022 - 09.2023
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Offered advice on product selection for enhanced levels of support and service.
- Provided fast checkout service with high levels of customer care and transaction speed.
Team Member
Next plc
Aylesbury
09.2021 - 05.2022
- Resolved customer complaints swiftly to improve the shopping experience.
- Operated point-of-sale systems efficiently during peak hours.
- Assisted customers with product inquiries, delivering outstanding service.
- Collaborated with team members to maintain cleanliness and organization in the store.
- Stocked shelves and arranged products attractively for enhanced visibility.
- Handled cash transactions accurately in accordance with company policies.
Technical Support
TELEPERFORMANCE
Hyderabad
08.2018 - 07.2019
- Delivered technical support for software and hardware issues to enhance operational efficiency.
- Assisted users with networking problems to minimize downtime.
- Supported website users, ensuring optimal functionality and user experience.
- Provided product information to customers, facilitating informed decision-making.
- Collaborated with various departments to address technical support requests effectively.
- Responded to ad-hoc technical support inquiries, maintaining high service standards.
Software application Intern
Pixel Quest Pvt ltd
06.2014 - 12.2014
- Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
- Designed and evaluated WAN and LAN connectivity technologies.
Education
MSC - computer science
Glyndwr University
Wrexham, Wales, UK05.2023
B.Tech - Computer science Engineering
Jawaharlal Nehru Technological University Hyd
Hyderabad, Telangana, India09-2020
High School Diploma -
State Board of Technical Education And Training
Hyderabad, Telaagana, India04-2016
Skills
- Competitive analysis
- Customer relationship management
- Team collaboration
- Effective communication
- Active listening
- Negotiation skills
- Car dealership operations
- Industry trend awareness
- Reliability and responsibility
References
Available upon Request
Personal Information
Nationality: Indian
Certification
- Financial Conduct Authority license, Manchester, UK
Languages
Hindi
First Language
English
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
References
References available upon request.
Timeline
Car sales executive
Group1 Automotive Mercedes-Benz
07.2024 - 05.2025
Customer advisor
Teleperformance DWP
10.2023 - 07.2024
Customer assistant
Boots Manchester Airport
06.2022 - 09.2023
Team Member
Next plc
09.2021 - 05.2022
Technical Support
TELEPERFORMANCE
08.2018 - 07.2019
Software application Intern
Pixel Quest Pvt ltd
06.2014 - 12.2014
MSC - computer science
Glyndwr University
B.Tech - Computer science Engineering
Jawaharlal Nehru Technological University Hyd
High School Diploma -
State Board of Technical Education And Training
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