Mohammed Noor
Bangalore
Summary
Successful Executive with over 8 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
8
8
years of professional experience
Work History
IT Asset executive
Accel IT Services
06.2022 - 10.2023
- Responsible for all IT Asset IMAC activities across 700+ locations
- Maintaining the Inventory of All the IT Assets like Laptop, desktop, Data card, Printer, Scanner
- Responsible for internal/external IT asset movements, technical support related for hardware systems.
- Resolving tickets as per Service Level Agreement (SLA)
- Providing IT no dues clearances for Exit Employees & Transfer Clearances for Employees
- Maintaining the records of the newly procured Assets
- Provided technical expertise during the acquisition of new assets, ensuring seamless integration into existing systems and processes.
- Conducted regular audits of maintenance processes to identify areas for improvement and implement corrective actions as needed.
- Handling all the IT asset calls/escalations and resolving them
- Auditing of the asset across all the locations as per the schedules
- Evaluated and optimized asset replacement strategies, balancing long-term costs with the need to maintain reliable service levels.
- Implemented new strategies to reduce costs and improve efficiency of engineering team.
- Implemented automated systems to improve accuracy and efficiency of engineering processes.
IT Asset Engineer
CMS IT Services
02.2021 - 05.2022
- Responsible for internal/external IT asset movements
- Responsible for all IT Asset IMAC activities across 500+ locations
- Performing yearly PAV Activity (Physical asset verification) as per the format
- Maintaining all PAV records in an excel sheet
- Maintaining all asset invoice, warranty status, PO details
- Aligning the field engineer's location wise accordingly
- Providing training and support for the engineers on field while performing the PAV activity
- Maintaining all vendor details such as deliverables, contact person details, telephone numbers, escalation matrix, response and resolution time
- Providing the reports to management/reporting authority on weekly/monthly basis report about IMAC, exit user's assets, deployed assets, updated current asset details.
IT Asset Engineer
Shibli Traders LTD
05.2018 - 02.2021
- Responsible for internal/external IT asset movements
- Responsible for all IT Asset IMAC activities across 150+ locations
- Performing yearly PAV Activity (Physical asset verification) as per the format
- Maintaining all PAV records in an excel sheet
- Maintaining all asset invoice, warranty status, PO details
- Aligning the field engineer's location wise accordingly
- Providing training and support for the engineers on field while performing the PAV activity
- Maintaining all vendor details such as deliverables, contact person details, telephone numbers, escalation matrix, response and resolution time
- Providing the reports to management/reporting authority on weekly/monthly basis report about IMAC, exit user's assets, deployed assets, updated current asset details.
Transaction processing officer
Mphasis India Private Limited
10.2015 - 05.2018
- Process Associate in investment banking
- Dollar Cost Averaging [DCA]
- Working with different types of account for client
- Issuing checks and Debit card as per client request
- Handling day to day Quires of clients
- Client mail support for the escalations and Expedited works
- Converting accounts like from joint tenant to trust or individual as per client request
- Providing floor support and Quality Analyst to enhance the growth of the process
- Assisted management in preparing timely reports that tracked transaction trends, analyzed performance metrics, and highlighted areas requiring attention or improvement.
- Provided exceptional customer support by addressing inquiries or concerns in a timely manner, maintaining professionalism and empathy throughout interactions.
- Exceeded performance targets for transaction processing accuracy, speed, and volume, demonstrating a strong commitment to excellence in all aspects of the role.
Education
PUC -
SSMRV PU College
BangaloreSSLC -
Holy Mariam Convent
B Com
Global College
Bangalore 04.2001 -
Skills
Business Planning
undefinedAccomplishments
- Best New comer and quality of the month.
- Monthly Summit Award [SOW Award] for March 2017 and January 2018
- Annual Award winner for year 2017
Personal Information
- Blood Group: A +ve
- Date of Birth: 04/04/96
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Muslim
Disclaimer
I hereby affirm that the information provided in this form is true and correct to the Best of my knowledge.
Timeline
IT Asset executive
Accel IT Services
06.2022 - 10.2023
IT Asset Engineer
CMS IT Services
02.2021 - 05.2022
IT Asset Engineer
Shibli Traders LTD
05.2018 - 02.2021
Transaction processing officer
Mphasis India Private Limited
10.2015 - 05.2018
B Com
Global College
04.2001 -
PUC -
SSMRV PU College
SSLC -
Holy Mariam Convent
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