Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Extracurricular Activities
Hobbies and Interests
Languages
Timeline
Generic
Mohammed Rasool

Mohammed Rasool

Ooty

Summary

  • Results-driven professional with 14+ years of experience in training, sales, and education. Proven track record in driving business growth, developing effective training programs, and inspiring teams.
  • Highly productive and efficient Strategic Consultant with expertise in business process optimization, risk management, and stakeholder engagement. Proven track record of successful project outcomes through problem-solving, communication, and adaptability. Skilled in navigating complex challenges and driving organizational improvements using analytical skills and a collaborative approach.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Consultant for Content Development

Apex
Chennai
03.2024 - Current
  • Contributed to the enhancement of data collection and analysis techniques through collaborative efforts.
  • Formulated and applied individualized plans to cater to specific customer needs.
  • Collaborated with clients on the development of tailored action plans addressing unique challenges and goals.
  • Utilized multiple sources of information to analyze complex data, identifying patterns and trends crucial for effective decision-making.
  • Organized and led workshops involving cross-functional teams to evaluate existing practices that pertain to innovation and potential for growth.
  • Guided strategic decision-making through quantitative data analysis.

Business Development and Training

Leadership Boulevard Pvt. Ltd.
06.2022 - Current
  • Implemented effective presentation strategies and organized impactful events as part of product/service marketing efforts.
  • Played a key role in generating novel solutions by actively participating in brainstorming sessions.
  • Informed decision making through thorough analysis of industry trends and competitor strategies
  • Effectively resolved customer inquiries and concerns via phone, email, and other channels.
  • Aided team members in delivering outstanding customer service and maintaining a harmonious work environment.
  • Collaborated with a team to successfully organize engagements
  • Established and maintained positive rapport, collaborating effectively with stakeholders to build strong relationships.
  • Maintained positive working relationship with fellow staff and management.

Product Training and Sales

Xseed Education Pvt. Ltd.
01.2018 - 08.2020
  • Oversaw operations and financial performance, resulting in significant revenue increases of ₹1.5-1.8Cr across 45 schools.
  • Evaluated findings from diverse market research projects to formulate pragmatic suggestions.
  • Implemented changes based on customer feedback data to enhance overall satisfaction rating and improve customer experience.
  • Successfully organized and executed events to generate interest in products or services.
  • Identified opportunities for advancement in business operations through analysis of financial statements.
  • Collaborated with senior team members to achieve project milestones within stipulated timelines.
  • Acquired insights from premier events applicable to the organization's domain.
  • Participated in productive team meetings and brainstorming sessions.

Communications Trainer

Freelance Communications Trainer
01.2015 - 01.2018
  • Facilitated educational sessions for institutions of learning
  • Trained and guided client representatives on effective communication strategies with the public and employees.
  • Crafted speeches in line with public relations strategies.
  • Maintained high level of professionalism and efficiency in collaboration with executives.
  • Maintained writing standards and contributed to error-free content by copyediting long-form pieces.

English Teacher (IGCSE level)

Nizams British International School
01.2014 - 01.2015
  • Assessed and offered feedback on written assignments from students.
  • Imparted one-on-one tutoring to learners who required additional support.
  • Implemented effective teaching strategies to educate on advanced level courses like AP Literature and Composition.
  • Fostered an interactive environment for students to actively participate and learn a new language.

Tele Sales Executive and a Team Leader

DCIS, Ooty
01.2011 - 01.2013
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Negotiated contracts with clients on behalf of the company.
  • Trained junior sales staff on techniques for improving customer service experience.
  • Utilized CRM software to track leads and manage accounts throughout the sales cycle.
  • Generated reports summarizing sales performance metrics and presented findings to management team.
  • Provided technical support during product demonstrations at client sites.
  • Monitored feedback from customers regarding product quality and suggested improvements accordingly.
  • Implemented processes for cross-selling products or services based on customer needs.
  • Gathered data from surveys conducted among customers in order to determine areas of improvement.
  • Used cold calling and networking to sell products and services.
  • Greeted customers to determine wants or needs.
  • Computed purchases and received and processed cash or credit payment.

TeleSales Executive

Wipro BPO
01.2008 - 01.2010

Education

BA - English

Jamal Mohammed College
Trichy
01.2006

Computer Diploma -

NIIT
01.2002

HSLC -

Breeks Memorial School
Ooty
01.2001

SSLC -

Breeks All India Hr. Sec. School
Ooty
01.1998

Certification - TEFL

TEFL Academy

Skills

  • Training and Development
  • Sales and Marketing
  • Public Speaking
  • Leadership
  • Problem-Solving
  • Team Management
  • Communication
  • Business Development
  • Educational Coaching
  • Employee Management
  • Continuous Improvement
  • Performance Tracking
  • Best Practices Implementation
  • Go-to-Market Strategies
  • Resource Allocation
  • Cultural Awareness
  • Attention to Detail
  • Issue Resolution
  • User Support
  • Integrity and Honesty
  • Goal Setting

Certification

  • TEFL (Teaching English as a Foreign Language)
  • MS Office, Swift India, NIIT (2001)
  • Area Manager Sales and Services, Property Operations and Management

Personal Information

  • Blood Group: A1
  • Date of Birth: 09/11/83
  • Nationality: Indian
  • Marital Status: Married

Extracurricular Activities

  • Nilgiri Quiz and Debating Society, Jamal Mohammed College Represented
  • Nilgiris District in Snooker Championship (1997)
  • Poetry writer and award winner Freelance reporter for Indian Express
  • The Hindu State-level athlete (400m, 56.4 secs)

Hobbies and Interests

  • Riding
  • Driving
  • Snooker
  • Music

Languages

English
First Language
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Timeline

Consultant for Content Development

Apex
03.2024 - Current

Business Development and Training

Leadership Boulevard Pvt. Ltd.
06.2022 - Current

Product Training and Sales

Xseed Education Pvt. Ltd.
01.2018 - 08.2020

Communications Trainer

Freelance Communications Trainer
01.2015 - 01.2018

English Teacher (IGCSE level)

Nizams British International School
01.2014 - 01.2015

Tele Sales Executive and a Team Leader

DCIS, Ooty
01.2011 - 01.2013

TeleSales Executive

Wipro BPO
01.2008 - 01.2010

BA - English

Jamal Mohammed College

Computer Diploma -

NIIT

HSLC -

Breeks Memorial School

SSLC -

Breeks All India Hr. Sec. School

Certification - TEFL

TEFL Academy

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Mohammed Rasool