Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Overview
9
9
years of professional experience
Work History
Bank Teller
SERVICE COOPERATIVE BANK
COCHIN
09.2023 - 11.2023
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Identified transaction errors when debits and credits did not balance.
Reported daily averages and shortages to operations department.
Prepared reports on transaction activity for management review.
Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
Educated customers about different types of banking services available at the branch.
Performed special services for customers, ordering bank cards and checks.
Balanced teller drawers regularly throughout the day according to established procedures.
Assisted customers with basic technical issues related to digital banking platforms.
Explained bank services, financial products and applicable fees to customers.
Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Handled large sums of money with accuracy while maintaining appropriate levels of security.
Finance Controller
AJMAN REALESTATE INVESTMENT LLC
AJMAN
05.2020 - 06.2022
Coordinated timely collections with appropriate project managers and customers to manage cash flow.
Complied with SOX guidelines and developed policies to maintain compliance with other regulatory statutes.
Analyzed financial statements to identify areas of cost reduction and increased revenue.
Validated systems and procedures to support program implementation and streamline auditing processes.
Oversaw financial reporting, accounts payable and receivable, asset coordination, account management and budgets.
Compiled, prepared, and filed federal and state tax returns in compliance with regulatory standards.
Developed annual budget and compared actual expenses against projected budget.
Advised senior management on potential investments, mergers, or acquisitions.
Prepared monthly, quarterly, and annual financial reports in accordance with standards.
Coordinated and finalized quarterly and annual financial reporting packages.
Developed corporate policies around capital expenditures, investments, and debt repayment.
Maintained records of fixed assets including depreciation schedules.
Senior Accounts Officer
LIWA PETROLEUM & INDUSTRIAL SUPPLIES LLC
ABU DHABI
08.2017 - 03.2020
Resolved discrepancies between invoices, payments and accounts receivable ledgers.
Prepared P&L reports and financial statements for review by management.
Managed payroll processing and changes for employees.
Analyzed financial data to identify areas of improvement in operations.
Assisted in the development of annual budgets by providing relevant data points.
Analyzed customer payment plans and credit limits, and maintained records of customer account activity.
Produced sales documents, finalized deals and filed records.
Developed policies and procedures related to accounts receivable management best practices.
Handled accounts payable and receivable operations for business.
Maintained current and accurate general ledger with all accounting data in audit-ready format.
Participated in special projects such as budgeting exercises or cost analysis initiatives.
Produced credit sales report and analyzed aging to identify targets for basic and advanced collections strategies.
Developed actionable improvements for existing processes and presented to management.
Senior Finance Officer
NOOR BANK PJSC
ABU DHABI
10.2016 - 07.2017
Fostered collaboration and development of new practices by business leaders.
Collaborated with other departments to analyze business performance metrics and develop actionable insights.
Negotiated and managed contractual agreements to secure ideal terms and drive effective financial engagements.
Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
Created and implemented best practices to standardize internal processes and procedures.
Teller/Finance & Accounts Executive
ABU DHABI ISLAMIC BANK
ABU DHABI
02.2015 - 10.2016
Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
Analyzed actual financial results to budget, preparing variance reporting to functional groups.
Mitigated process gaps and managed all operational functions including account openings, trades, documentation, regulatory compliance and marketing collateral.
Ensured compliance with all applicable laws regarding accounting practices and corporate governance standards.
Strategized long-term business needs, utilizing customer feedback for process improvements.