Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mohammed Rehman

Summary

Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.

Skilled Training Specialist highly effective a conducting personal and group training sessions focused on topics such as Content moderation worked under client location for the Youtube Process,Organized Trainer with extensive knowledge ,Proven leader ready to make hard decisions and counsel companies to long-term success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Senior Process Trainer

Wipro
07.2022 - Current
  • Provided subject matter expertise on all Content Moderation Process.
  • Communicated with Clients to maintain firm grasp of training requirements.
  • Delivered robust training courses via classroom and e-learning programs.
  • Established and maintained quality control standards.
  • Provided coaching and mentoring to employees.
  • Built and maintained professional relationships with vendors and suppliers.
  • Facilitated virtual, in-person and blended learning sessions.
  • Developed job-specific competencies and performance standards.
  • Utilized variety of instructional design methodologies to create effective learning experiences.
  • Developed and implemented successful onboarding program.
  • Trained and mentored 100+ new personnel hired to fulfill various roles.
  • Developed and executed performance management programs to increase employee engagement and productivity.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Worked with vendors to customize courseware to accommodate business needs.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Created unique materials to support training programs.
  • Developed new and improved training programs to fit underserved areas.

Quality Analyst

Concentrix
09.2021 - 07.2022
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Developed and maintained quality assurance procedure documentation.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Analyzed quality and performance data to support operational decision-making.
  • Monitored KPIs to proactively address bottlenecks and quality issues.

Education

BBA - Business Management

Bangalore University
Bangalore
07.2019

Skills

  • Product demonstrations
  • Video Production
  • Subject matter expertise
  • Instructional strategies
  • Training program development
  • Project implementation
  • Online training experience
  • Employee training
  • Public speaking
  • Workshop coordination
  • Cultural Awareness
  • Problem-Solving
  • Teamwork and Collaboration
  • Self-Motivated
  • Attention to Detail
  • Training material development
  • Classroom expertise

Certification

  • Facilitation skill, WIPRO -

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)

Timeline

Senior Process Trainer

Wipro
07.2022 - Current

Quality Analyst

Concentrix
09.2021 - 07.2022

BBA - Business Management

Bangalore University

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Mohammed Rehman